Refrigeration Technician

HelloFresh•Goodyear, AZ

About The Position

As a Refrigeration Technician at Factor, you will work with the maintenance team to maintain, troubleshoot, and repair HVAC, refrigeration, and facilities equipment to maintain critical temperatures and improve system reliability. This role is the resident expert in refrigeration systems. The shift is Sunday through Wednesday, 7:00 PM to 5:30 AM. The role includes operating and maintaining industrial refrigeration systems, performing preventive maintenance and repairs, troubleshooting equipment, documenting work in CMMS and ticketing systems, and supporting safety and food-safety compliance. The technician also provides technical leadership through mentoring, training, audits, root cause analysis, maintenance procedure improvements, and vendor-work reviews. Building project work may be assigned. The position requires travel as necessary, up to 10%, for business purposes. Arizona pay is $38.75 per hour.

Requirements

  • 4–6 years of experience with refrigeration repair and maintenance in an industrial setting.
  • Advanced understanding of rack-system refrigeration and associated equipment.
  • Experience repairing and maintaining glycol systems, heat exchangers, HVAC, and water chiller systems.
  • Experience with electrical systems, including single- and three-phase motor systems, power distribution, and low-voltage controls, with the ability to troubleshoot to the component level.
  • Current EPA Section 608 certification.
  • All regulatory licenses required by local municipalities to work in industrial refrigeration.
  • Ability to demonstrate work habits aligned with Good Manufacturing Practices (GMPs).
  • Ability to comply with OSHA, PSM, HAZMAT, and HelloFresh safety programs and regulations.
  • Understanding of proper handling and recycling procedures for CFC, HCFC, HFO, CO2, and other industry-standard refrigerants.
  • Ability to safely replace mechanical and electrical components, including motors, motor starters, switches, solenoids, pumps, refrigeration valves, compressors, and auxiliary refrigeration equipment.
  • Experience working with a wide range of networked refrigeration control platforms.
  • Ability to withstand walking, lifting, bending, stooping, climbing ladders, walking on roofs, and working in confined spaces.
  • Basic computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • Ability to travel as necessary, up to 10%, for business purposes.
  • High school diploma or equivalent.
  • Excellent follow-through, judgment, and common sense; a “make it happen” attitude.

Responsibilities

  • Maintain and operate industrial refrigeration systems, including large rack systems, split systems, blast chillers, cooling towers, and ancillary equipment.
  • Lead and educate others on compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned refrigeration and HVAC systems and ancillary equipment.
  • Troubleshoot out-of-service equipment, correct issues, act as an escalation point for lower-level technicians, and escalate issues to leadership or vendors as needed.
  • Document work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing skills and knowledge of equipment, specializing in refrigeration.
  • Lead root cause analysis of major downtime events and network-wide technical issues.
  • Develop maintenance personnel knowledge of intermediate to advanced refrigeration processes, tools, and techniques.
  • Audit maintenance personnel work and provide feedback to improve performance and quality.
  • Audit vendor work and provide leadership with feedback on work quality and SLA performance.
  • Write or modify preventive maintenance procedures to standardize them across the network and increase effectiveness.
  • Repair and perform predictive and preventive maintenance on CO2 and Freon refrigeration systems and related equipment, including compressors, pumps, fans, heat exchangers, glycol systems, industrial utility systems, motors, and power distribution systems.
  • Give direction and training to entry-level refrigeration technicians on day-to-day operations, inspections, basic repairs, and compliance with applicable regulations and policies.
  • Perform building project work as assigned.

Benefits

  • 401(k) company match that vests immediately upon participation.
  • Generous PTO and additional sick leave.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
  • Up to 85% discount on subscriptions to HelloFresh meal plans, including HelloFresh, Green Chef, Everyplate, and Factor_.
  • Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.
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