Refrigeration Proposal Specialist

Gustave A Larson Company • Owensboro, KY

2d • Onsite

About The Position

The Refrigeration Proposal Specialist is responsible for all aspects of customer and sales force support for Refrigeration products, including new product selection and launch support. This role partners with Marketing to develop collateral material to increase Refrigeration product sales and create new tools for market share growth. The specialist will also assist in developing training and sales presentation materials for the sales force. Key activities include conducting proactive calls to the customer base to identify opportunities, explore new markets and customers, develop relationships, and uncover pain points. Collaboration with Territory Managers, Customer Experience Representatives, Proposal Specialists, and Store Managers is essential to educate customers on new incentives, products, and services. The role involves preparing reports for the segment business leader to assess market and customer share of wallet opportunities. Additionally, the specialist will pursue continued education in industry programs and represent the Refrigeration Segment and Company at vendor-sponsored training classes. Job site and customer visits are expected, with up to 30% travel anticipated.

Requirements

• Commitment to excellent customer service.
• Understands the business needs of customers.
• Enthusiastic, energetic, creative, customer-focused professional.
• Thrives in a fast-paced environment and provides accuracy and timeliness.
• Able to prioritize multiple responsibilities, demonstrated time-management and strong organizational skills.
• Individual must possess research, analysis and evaluation skills.
• Excellent verbal and written communication skills which can easily translated into exceptional presentations and training sessions for both internal and external customers.
• Effective Team Player, demonstrates confidentiality, and takes initiative.
• Bachelor’s degree or Technical degree or Certification.
• A minimum of 5 years relevant experience.
• Knowledge of Refrigeration systems, suppliers, manufacturers, and competitors.
• Demonstrated ability to train others in the selling principles of Refrigeration products and solutions.
• Ability to develop collateral material to support Refrigeration product line with the use of former Refrigeration application experience and knowledge.
• Excellent computer skills (Microsoft Office applications, specifically EXCEL).

Nice To Haves

• CRM software experience preferred.

Responsibilities

• Responsible for all aspects of customer and sales force support for Refrigeration products as well as new product selection and launch support.
• Partner with Marketing to develop collateral material aimed at increasing Refrigeration product sales and create new and innovative tools aimed at gaining market share.
• Assist in development of training and sales presentation materials for the sales force.
• Conduct proactive calls to customer base to mine existing data for untapped opportunities, explore markets and customers for new opportunities, develop customer relationships, and uncover customer pain points.
• Collaborate with the Territory Managers, Customer Experience Representative, Proposal Specialists, and Store Managers to educate customers on new marketing incentives, products, and services available through Larson.
• Prepare reports for segment business leader to determine areas of market share and customer share of wallet opportunities.
• Elevate professional growth and development in continued education industry programs.
• Represent Refrigeration Segment and Company at vendor sponsored product and technical training classes.
• Job site and customer visits; up to 30% travel can be anticipated.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree