Refractive Surgery Consultant

Minnesota Eye Consultants•Blaine, MN

3d•Onsite

About The Position

Minnesota Eye Consultants (MEC) is seeking a Refractive Surgery Consultant for their Blaine location. This role is responsible for achieving growth targets for Refractive and Advanced Cataract Package services by providing education and counseling based on physician recommendations. The consultant will drive exceptional patient and referring provider experiences. The starting pay is $50,000-$54,000/year with quarterly bonus opportunity.

Requirements

High school education with one-two years related experience and/or training or equivalent combination of education and experience with a high focus on customer service, sales, and medical background.
2+ years of Ophthalmology experience preferred.

Nice To Haves

COA, COT or COMT preferred.

Responsibilities

Achieve, if not exceed, growth targets for our Refractive and Advanced Cataract Package services.
Provide education and counseling based on the recommendations of the physician.
Drive the exceptional experiences our patients and referring providers receive when working with Minnesota Eye Consultants.
Maintain comprehensive knowledge and act as a patient flow expert for Minnesota Eye Consultants’ elective services, such as refractive procedures and processes in order to effectively counsel, educate and schedule patients.
Respond timely and accurately to patient phone and in-person inquiries.
Provide an exceptional patient experience during the consultation and pre-operative portion of the LASIK surgery and Advanced Cataract appointments, including but not limited to, proper patient education and counseling, scheduling, and paperwork/payment collection.
Effectively collaborate with management to promote exceptional patient experience.
Proactively follow-up with non-committed patients, engaging in the education process.
Accurately prepare patient charts for upcoming procedures.
Monitor electronic medical records task box; complete all assigned tasks according to policy and protocols.
Complete 30-day refractive cards and letters; send to patients.
Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments.
Other duties as assigned.