Referrals Specialist I
Hawai'i Island Community Health Center•Pahoa, HI
•$20 - $24•Onsite
About The Position
Hawaiʻi Island Community Health Center (HICHC) is seeking a Referrals Specialist to join our team! The Referrals Specialist plays an important role in ensuring patients receive timely access to specialty care and services. This position coordinates referrals, insurance authorizations, medical records, and follow-up care while working closely with providers, patients, and external healthcare partners.
Requirements
- High School Diploma or GED required.
- Minimum one year of related clinical office experience and/or training, or an equivalent combination of education and experience.
- Strong organizational, communication, and multitasking skills.
- Ability to work effectively with diverse populations in a fast-paced healthcare environment.
Nice To Haves
- Experience with QUEST, health insurance programs, Hawaiʻi healthcare networks, and ICD-10/CPT coding is preferred.
Responsibilities
- Coordinate patient referrals, authorizations, and follow-up appointments.
- Maintain accurate electronic medical records and referral tracking systems.
- Communicate with providers, patients, and outside healthcare organizations to support patient care.
- Assist with travel authorizations and arrangements for eligible patients.
- Ensure compliance with HIPAA, OSHA, and organizational policies.
- Provide excellent customer service and support to patients and families.
- Participate in quality improvement initiatives and collaborate with the patient care team.
Benefits
- Compensation based on skills and experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
