Referrals Coordinator

Franciscan Medical Group•Tacoma, WA
•$26 - $38

About The Position

As a Referral Coordinator, you will manage patient access to specialized care by handling referral and authorization processes. This includes obtaining clearances for specialty visits, issuing referrals for ancillary services such as consultations, imaging, and labs, and securing approvals for medications, durable medical equipment (DME), home health, and other services. The role requires attention to detail, strong organizational skills, and clear communication to support efficient service delivery for patients.

Requirements

  • Successful completion of accredited medical terminology coursework or equivalent on-the-job training, upon hire.
  • One year of progressively responsible work experience demonstrating the requisite job knowledge and abilities.

Nice To Haves

  • Work experience in patient scheduling or registration, insurance verification, referral coordination, financial counseling, or a related function.

Responsibilities

  • Process referral orders and/or pre-authorizations.
  • Coordinate appointments and ancillary services.
  • Respond to patient questions regarding routine billing and insurance matters.
  • Coordinate patient instructional and educational activities relevant to referrals.
  • Coordinate the purchase of materials and/or rental of medical equipment relevant to referrals.
  • Perform related duties as required.
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