Referrals Assistant

Physicians’ Primary Care • Fort Myers, FL

13h • Onsite

About The Position

Physicians’ Primary Care of Southwest Florida is seeking a full-time Referrals Assistant to join its Administration team in Fort Myers. The role supports the Referrals department by reviewing and tracking referral requests, assisting Referral Specialists with daily operations, accurately entering information into the patient management system, and providing excellent customer service to internal and external customers. The position requires maintaining strict confidentiality and following HIPAA guidelines and regulations. The schedule is Monday through Friday on the day shift.

Requirements

• Experience working in a high-volume office environment.
• Great attention to detail and data-entry accuracy.
• Ability to handle all interactions professionally.
• One year of medical office experience or a combination of education and office experience.

Nice To Haves

• Prior medical referral experience.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Review and track referral requests for the Referrals department.
• Assist Referral Specialists with day-to-day operations.
• Record information accurately in the patient management system.
• Maintain strict confidentiality and adhere to HIPAA guidelines and regulations.

Benefits

• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• Uniform allowance
• Employee appreciation week and events
• Health benefits
• Dental benefits
• Vision benefits
• 401(k)
• Life benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed