Referral Support Specialist
About The Position
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are a superhero when it comes to computer and analytical skills. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift.
Requirements
- High school diploma or GED
- Strong data entry skills with a minimum typing speed of 50 WPM
- Attention to detail with the ability to maintain accuracy in a fast-paced environment
- Basic computer proficiency and comfort navigating systems like LIS or EMR
- Ability to communicate effectively and work both independently and as part of a team
Nice To Haves
- Experience in a healthcare or clinical laboratory setting
- Knowledge of medical terminology or formal medical assistant training
- Prior experience with laboratory information systems (LIS) or electronic medical records (EMR)
- Proven ability to troubleshoot issues and identify process improvements
- Experience supporting high-volume administrative workflows with strong organizational skills
Responsibilities
- Accurately enter referral laboratory test results and patient data into the LIS, ensuring timely and error-free reporting
- Communicate clearly with internal teams, clients, and patients to provide updates and resolve inquiries
- Investigate and follow up on pending or incomplete results, coordinating with reference labs as needed
- Prioritize workload efficiently, including managing high-volume data entry and older reports
- Perform clerical and administrative support tasks such as handling calls, emails, and maintaining organized records
Benefits
- Appreciation for your work
- A feeling of satisfaction that you’ve helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) plus a company match
- A sense of belonging – we’re a community!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
