Referral Specialist

Rochester Regional Health • Rochester, NY

12h • Onsite

About The Position

This position is responsible for scheduling, obtaining authorizations and pre-certifications as well as verify insurance eligibility/benefits and detailing all patient and third-party interaction in the patient's EMR. Promotes and provides customer satisfaction and appropriateness of care for all assigned patients.

Requirements

• High school diploma or GED certificate required
• Proficiency with computer software applications including Excel and Word.
• Ability to maneuver through computer programs and general comfort with technology.
• Ability to multitask and work in a fast-paced environment.
• Must have excellent work habits, including a willingness to work the necessary hours to get the job done.

Nice To Haves

• AAS in related field most helpful.
• Medical terminology preferred.
• Orthopedic terminology highly preferred.

Responsibilities

• Greet all patients, whether in person or via telephone with a cheerful and helpful attitude
• Verify insurance for eligibility and benefits
• Obtain authorization as required
• Update referrals and patient EMR appropriately
• Schedule NP and follow up appointments as indicated
• Performs other responsibilities as necessary to ensure efficiency within the practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED