Referral Specialist - Part Time

Mitchell County Regional Health Center•Osage, IA

1d•Onsite

About The Position

The Clinic Referral Specialist facilitates, prior authorizes, and schedules patients for appointments, referrals, tests, and procedures. The Clinic Referral Specialist is responsible for receiving and reviewing referral orders, contacting insurance companies to verify prior approval, appropriately handling phone calls which may include entry into the EHR message center, validating insurance eligibility, entering demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems. Coordinating care with patients, providers care team and insurance companies. The Shift: 36 hours per week (.9 FTE) Hours: Works Monday through Friday

Requirements

High school diploma or equivalent
Six months of office or customer service experience required, preferably in a medical office setting. OR completion of an Administrative Assistant Diploma
Ability to present BLS Certification within the first 60 days of hire.
Ability to complete Mandatory Reporting for both Dependent and Child within the first 6 months of hire.
Ability to maintain a high degree of confidentiality
Ability to perform multiple tasks simultaneously
Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times.
Ability to discuss personal and financial matters with patients and families.

Nice To Haves

Knowledge of medical terminology is preferred.
Computer experience preferred.
Typing speed of 35 words per minute preferred

Responsibilities

Facilitates, prior authorizes, and schedules patients for appointments, referrals, tests, and procedures.
Receives and reviews referral orders.
Contacts insurance companies to verify prior approval.
Handles phone calls, which may include entry into the EHR message center.
Validates insurance eligibility.
Enters demographics, insurance, and other pertinent information into the clinic and hospital patient accounting systems.
Coordinates care with patients, providers care team and insurance companies.