Referral Processor (Part-time)

Olympia Orthopaedic Associates • Olympia, WA

2h • Onsite

About The Position

The Referral Processing position aides in the patient flow process by ensuring that patients referred to our practice have a smooth scheduling experience by obtaining demographics, insurance requirements, and documentations according to company policy and/or physician preference and entering information into the practice management system. The Referral Processor functions as the liaison between the patient and referring facilities as a primary point of contact to ensure their experience with Olympia Orthopeadic Associates is of the highest standard. The person in this position has the opportunity to be cross trained in other Registration positions, to be utilized to cover vacations and absences. This position offers great opportunity for growth and cross-training within our Registration department.

Requirements

• Minimum of one year of experience in a medical office setting.
• Excellent customer service skills.
• Ability to interact with patients, families, and staff in a professional manner.
• Passage of background screen.
• Passage of pre-employment drug screen (nicotine levels are included in testing).

Nice To Haves

• Friendly
• Outgoing
• Organized
• Goal-oriented
• Hardworking
• Dependable
• Detailed
• Flexible

Responsibilities

• Obtain demographics, insurance requirements, and documentation.
• Enter information into the practice management system.
• Act as a liaison between the patient and referring facilities.
• Ensure a smooth scheduling experience for referred patients.
• Provide customer service to patients, families, and staff.
• Be cross-trained in other Registration positions.
• Cover vacations and absences.

Benefits

• Eligible to participate in the 401k plan
• Earn 1 hour of paid sick leave for every 40 hours worked

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees