Referral Marketing Specialist
About The Position
Windows USA® is a leading manufacturer and provider of premium, energy-efficient vinyl windows. With decades of experience in home improvement, we pride ourselves on delivering exceptional quality and service to our customers, fostering a culture of innovation and customer satisfaction. We are seeking a motivated and personable Referral Marketing Specialist to join our outbound call center team. This entry-level position focuses on prospecting, qualifying, and generating referrals from our existing customer base. The ideal candidate will reach out to customers who have expressed interest in our referral program, fostering relationships and ensuring the integrity of our customer data.
Requirements
- High School Diploma or equivalent.
- 1 year of experience in sales, marketing or call center environment.
- Understanding of Salesforce.
- Proficient in Microsoft Suite and other office software.
- Ability to understand and analyze geographical information.
- Excellent interpersonal and communication skills.
- Strong organizational skills and the ability to handle multiple tasks.
Responsibilities
- Initiate phone communications with existing customers to build relationships and promote the referral program.
- Conduct timely follow-ups to move opportunities through the sales funnel.
- Accurately record customer interactions and qualifying information, maintaining high data integrity.
- Clearly explain program details and answer any questions to encourage participation.
- Manage multiple calls and customer interactions efficiently.
Benefits
- Health Insurance (Medical, Dental, Vision, Supplemental Gap)
- Life Insurance
- Short-Term Disability
- 401(k) or Retirement Plan
- Paid Time Off (Vacation, Personal, and Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
