Lifesharing Department - Referral Manager

KenCrest • Blue Bell, SD

2d • Hybrid

About The Position

The Lifesharing Referral Manager is responsible for growing KenCrest’s Lifesharing program through outreach and networking with internal and external stakeholders, marketing, and overall promotion of KenCrest and Lifesharing. It requires dynamic interpersonal skills, being adept and comfortable with networking, and growing the Lifesharing program.

Requirements

• Bachelor’s Degree in Human Services or related field
• Minimum four (4) year’s experience working with individuals with intellectual and development disabilities and Lifesharing
• Valid driver’s license
• Clear criminal record and child abuse check in accordance with state requirements

Nice To Haves

• Experience with Residential referrals and intake processes

Responsibilities

• Being the point of contact for all incoming referrals both internal and external to KenCrest with a response time of 24 hours to all inquiries
• Handle emergency referrals / respite care, placement, and billing coordination.
• Responsible for all steps of intake starting with referral, assessment, matching, all the way through to placement.
• Continuously build pool of available and vetted providers and respite providers.
• Review completed and approved applications, schedule and complete home studies, coordinate visits, and work to finalize matches.
• Conduct Introduction to Lifesharing Information Sessions.
• Coordinate and gather all required documentation to meet licensing and KC Lifesharing standards and practices.
• Be the face of KenCrest Lifesharing at service fairs, presentations, and conferences to promote KenCrest Lifesharing.
• Update and maintain referral information for KPI and Performance Base Contracting.
• Maintain and update referral and Provider information in systems as such as Evolv & Teams.

Benefits

• As an equal opportunity employer (EOE), our dedicated staff of over 2,100 employees and independent contractors are knowledgeable and qualified, with extensive experience helping children, youth, and adults reach their goals in service of our mission: to support community development by exploring possibilities, mobilizing resources, and championing dreams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level