Referral Coordinator (Chesapeake Specialty Care)
University of Maryland Faculty Physicians•Owings Mills, MD
•Hybrid
About The Position
The Referral Coordinator is responsible for managing and coordinating all incoming and outgoing patient referrals, primarily based at the Owings Mills location. This role ensures timely processing, accurate documentation, and compliance with payer requirements while supporting continuity of care across all practice sites. The Referral Coordinator plays a critical role in maintaining efficient patient flow and ensuring that all referrals, authorizations, and supporting documentation are complete and accurately maintained within the Electronic Health Record (EHR) system.
Requirements
- At least one (1) year of experience in referrals, medical office operations, or healthcare administration
- High school diploma or equivalent
- Strong understanding of insurance authorization processes and referral workflows
- Working knowledge of HIPAA privacy and security requirements
- Proficiency in Electronic Health Record (EHR) systems
- Strong attention to detail and organizational skills
- Effective communication and coordination skills
- Ability and willingness to travel to other practice locations as needed
- Reliable transportation required
- Ability to manage workload in a fast-paced clinical environment
Responsibilities
- Referral Management
- Insurance Authorization & Verification
- Care Coordination
- Regulatory Compliance
- Administrative and Operational Support
- Reporting and Follow-Up
Benefits
- Total rewards package that supports our employee’s life, career and retirement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
