Referral Coordinator - PRN - Bronson Sleep Health Specialists, Portage

Bronson Healthcare • Portage, WI

1d • Onsite

About The Position

The Referral Coordinator coordinates all aspects of the referral process among patients, physicians, specialty offices, primary care offices, and insurance companies. Employees providing direct patient care must demonstrate competencies specific to the population served. This is a part-time, PRN position with a first-shift schedule and 10 scheduled hours per week at Bronson Sleep Health Specialists in Portage.

Requirements

• High school diploma or GED and 1–2 years of related experience and/or training.
• Knowledge of medical terminology and CPT and ICD-9 coding.
• Excellent computer skills, including Microsoft Office and Medic.
• Excellent verbal and written communication skills.
• Ability to maintain positive customer service.
• Ability to establish effective working relationships with office staff and employees in a team environment.
• Ability to maintain the highest level of confidentiality.
• Effective prioritization skills and ability to manage time independently.

Nice To Haves

• Successful completion of a Medical Assistant or LPN program.
• Current Medical Assistant registry or certification, or an LPN license in good standing and valid in Michigan.

Responsibilities

• Coordinate and schedule referral activity.
• Manage electronic health record referral and order work queues according to office and provider preferences and patient needs.
• Obtain accurate billing and demographic information.
• Ensure prior authorization for requested services in accordance with payer guidelines.
• Communicate delays and denials to the ProHealth team and employer.
• Process referrals using CPT and ICD-9 coding.
• Maintain patient confidentiality and provide excellent customer service, including resolving payor issues.
• Participate in case management meetings.
• Perform additional duties based on department needs.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED