Referral Coordinator
Texas Physical Therapy Specialists•San Antonio, TX
•Hybrid
About The Position
This position is Remote but requires in-person training for the first 30 days (candidates must be local to San Antonio, TX- Live Oak) and occasional in-office presence as needed or at the supervisor's discretion.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Verbal and written communication skills; ability to clearly communicate with others
- Full Time Availability required
- Local to San Antonio TX, and able to attend the 30 days in person training
- Previous experience in a similar role required (Medical front desk, Medical admin)
Responsibilities
- Operate as first point of contact for the company in a role that is call center-adjacent and includes managing incoming call phone queue.
- Manage a high volume of incoming referrals and handle consecutive calls efficiently.
- Deliver exceptional customer service while maintaining strong attention to detail.
- Schedule patient appointments accurately and promptly.
- Perform data entry with precision.
- Communicate with patients and physicians over the phone to address inquiries and needs.
- Collaborate with various team members at Texas Physical Therapy Specialists to ensure patient and customer requests are addressed effectively and in a timely manner.
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
