Referral Coordinator - Ambulatory

Tower Health•Philadelphia, PA

1d•Onsite

About The Position

The Referral Coordinator is responsible for processing referral and authorization requests for all providers practicing within a given area and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction. Responsible for preparation/completion of referrals, authorizations, scheduling appointments, coordinating care between departments/facilities and registration back-up for the department.

Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Relevant Experience
Analytical Skills
Collaborative Skills
Computer Skills to include use and navigation
Customer Service Skills
Epic Proficiency
Excellent Communications Skills
Excellent Interpersonal Skills
Good Reasoning Skills
Keyboarding
Leadership Skills
Medical Terminology
Microsoft Office Applications
Multitasking
Organizational Skills
Problem Solving Skills
Service Orientation
Strategic Thinking
Strong Team Player

Responsibilities

Processing referral and authorization requests for all providers practicing within a given area.
Ensuring that referral/authorization numbers are obtained for services when needed.
Preparation/completion of referrals and authorizations.
Scheduling appointments.
Coordinating care between departments/facilities.
Registration back-up for the department.