Recycling & Warehouse Manager

MERS Goodwill•Kansas City, MO

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Recycling & Warehouse Manager for its Recycling & Warehouse - Bannister team. The manager oversees warehouse and recycling operations, resources, and budgets, ensuring goals and benchmarks are met or exceeded. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and models its values of diversity, integrity, passion, professionalism, respect, and responsibility. The position includes supervising, directing, and training staff; assigning daily work; supporting employee performance and advancement; maintaining customer service; and ensuring safety, ethics, quality, and compliance with agency policies. The manager also helps maintain appropriate staffing, audits and approves payroll, safeguards company property and personal information, and identifies process improvements to reduce waste.

Requirements

High school diploma or GED.
Three years of experience in retail, warehouse, or logistics management.
Valid Missouri or Illinois state driver’s license and insurance.
Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
Leadership skills including quality decision-making, goal-setting, and problem-solving.
Ability to motivate and lead employees and hold them accountable.
Comfort using workplace technology such as registers, scheduling software, and inventory management software.

Nice To Haves

Some college.

Responsibilities

Oversee warehouse and recycling operations, resources, and budgets to ensure goals and benchmarks are met or exceeded.
Model core values and establish a culture committed to safety, ethics, and quality.
Supervise, direct, and train assigned staff and ensure they perform their essential functions.
Provide superior internal and external customer service and de-escalate customer dissatisfaction promptly and effectively.
Coach and counsel employees about job performance, including administering discipline up to and including termination.
Use independent judgment to assign daily duties and achieve operational tasks.
Help identify and recommend employees with proven performance for advancement.
Safeguard company property and personal information and report theft, misappropriation, unethical or inappropriate behavior, or unauthorized possession of company property.
Read, follow, model, and enforce agency policies, procedures, and values.
Use efficient staffing methods, arrange replacement coverage when needed, and audit, edit, and approve payroll.
Eliminate wasteful practices through process improvement.
Maintain a professional appearance and adhere to MERS Goodwill’s dress code.
Perform other duties as assigned.

Benefits

Individual and family medical benefits effective immediately upon hire for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits beginning on the first of the month following hire for employees working 20 or more hours per week.
Voluntary Life and AD&D Insurance beginning on the first of the month following hire for employees working 20 or more hours per week.
403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
PTO accrual of up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.