Recycling & Warehouse Manager

MERS Goodwill•Kansas City, KS

About The Position

MERS/Missouri Goodwill Industries is hiring a Recycling & Warehouse Manager for its Recycling & Warehouse - Bannister team. The role oversees warehouse and recycling operations, resources, and budgets to meet or exceed goals and benchmarks while supporting the organization’s mission, “Changing Lives Through the Power of Work!” The manager models the organization’s values and fosters a culture committed to safety, ethics, and quality. The position is hourly, full-time, with a rate of $25.00 per hour. Required travel is 0%.

Requirements

  • High school diploma or GED.
  • Three years of experience in retail, warehouse, or logistics management.
  • Valid Missouri or Illinois state driver’s license and insurance.
  • Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
  • Leadership skills in decision-making, goal-setting, and problem-solving, including the ability to motivate and lead employees and hold them accountable.
  • Comfort with workplace technology such as registers, scheduling software, and inventory management software.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Oversee warehouse and recycling operations, resources, and budgets to meet or exceed goals and benchmarks.
  • Model the organization’s core values and promote a culture committed to safety, ethics, and quality.
  • Supervise, direct, and train assigned staff and ensure they perform their essential functions.
  • Provide strong internal and external customer service and promptly and effectively de-escalate customer dissatisfaction.
  • Coach and counsel employees about job performance, including discipline up to and including termination.
  • Use independent judgment to assign daily duties and accomplish operational tasks.
  • Help identify and recommend high-performing employees for advancement.
  • Safeguard company property and personal information; report theft, misappropriation, unethical or inappropriate behavior, and unauthorized possession of company property to management, Human Resources, or Risk Management.
  • Read, follow, model, and enforce agency policies, procedures, and values.
  • Use efficient staffing methods, maintain appropriate staffing, and arrange replacements for absent employees when necessary.
  • Audit, edit, and approve payroll.
  • Eliminate wasteful practices through process improvement.
  • Maintain a professional appearance in accordance with the organization’s dress code.
  • Perform other duties as assigned.

Benefits

  • Medical benefits for employees and families, effective on the hire date for full-time employees working 30 or more hours per week.
  • Dental and vision benefits for employees and families, effective the first of the month after hire for employees working 20 or more hours per week.
  • Voluntary life and AD&D insurance, effective the first of the month after hire for employees working 20 or more hours per week.
  • 403(b) retirement plan available from the hire date for employees working 20 or more hours per week.
  • 403(b) employer match after one year of employment for employees working 20 or more hours per week.
  • 401(a) retirement plan available from the hire date for employees working 20 or more hours per week.
  • PTO accrual up to 15 days, based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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