Recycling & Warehouse Assistant Manager

MERS Goodwill•Bridgeton, MO

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Recycling & Warehouse Assistant Manager for its Recycling & Warehouse - Mills team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its core values of diversity, integrity, passion, professionalism, respect, and responsibility. The Assistant Manager supports the Warehouse Manager in overseeing warehouse and recycling operations, resources, and budgets, and helps ensure operational goals and benchmarks are met or exceeded. The position supervises and trains staff, supports customer service, coordinates staffing and payroll processes, promotes workplace safety and ethical conduct, and looks for process improvements. This is an hourly full-time position paying $22.50 per hour, with bonus potential of up to $500 per month. Required travel is 0%.

Requirements

  • High school diploma or GED.
  • At least one year of management experience.
  • Valid Missouri or Illinois state driver’s license and insurance.
  • Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
  • Leadership skills in decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable.
  • Comfort with workplace technology such as registers, scheduling, and inventory management software.

Nice To Haves

  • Some college education.
  • Previous Goodwill retail or warehouse experience.

Responsibilities

  • Assist the Warehouse Manager in overseeing warehouse and recycling operations, resources, and budgets to meet or exceed goals and benchmarks.
  • Model core values and promote a culture committed to safety, ethics, and quality.
  • Supervise, direct, and train assigned staff, ensuring they perform their essential and primary functions.
  • Provide superior internal and external customer service and quickly and effectively de-escalate customer dissatisfaction.
  • Coach and counsel employees on job performance, including discipline up to and including termination.
  • Use independent judgment to assign daily duties and accomplish operational tasks.
  • Help identify and recommend employees with proven performance for advancement.
  • Safeguard company property and personal information, and report theft, misappropriation, unethical or inappropriate behavior, or unauthorized possession of company property to management, Human Resources, or Risk Management.
  • Read, follow, model, and enforce agency policies, procedures, and values.
  • Use efficient staffing methods, arrange coverage for absent employees when necessary, and audit, edit, and approve payroll.
  • Eliminate wasteful practices through process improvement.
  • Maintain a professional appearance in accordance with the company dress code.
  • Perform other duties as assigned.

Benefits

  • Individual and family medical benefits.
  • Individual and family dental and vision benefits beginning on the first of the month following the hire date.
  • Employer-paid basic life and AD&D insurance beginning on the first of the month following the hire date.
  • 403(b) retirement plan available on the date of hire.
  • 403(b) employer match after one year of employment.
  • 401(a) retirement plan available on the date of hire.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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