Recruitment Wizard (12-month Contract)

Tommy Gun's Original Barbershop•Kelowna, BC

About The Position

The Recruitment Coordinator connects great barbers with great shops. You’ll source and build the pipeline that makes sure every shop has the talent they need to deliver the Ultimate Barbershop Experience.

Requirements

A natural connector who makes people feel at ease quickly – especially over the phone
You have a team-first mindset, can take ownership and is solution focused
Highly organized
Excited to be a part of a global franchise brand
Comfortable with systems, platforms, and learning new tools quickly
Able to coordinate people and keep things moving

Nice To Haves

Experience in talent acquisition, business development, or a role requiring active outreach and relationship-building
Familiar with Boolean search capability: Ability to build, test, and iterate strings to produce relevant candidate pools efficiently.
Familiarity with social media outreach
Experience in the Barbering or Salon Industry
Experience in building a recruitment process
Experience using an ATS or recruitment platform and a CRM or project management tool

Responsibilities

Respond to all inbound leads via phone, email, and text
Conduct top-level qualification calls to assess candidate fit, experience, and availability
Allocate candidates to the most in-need shops based on a live demand board
Follow up with shops to capture outcome and feedback
Manage candidate relationship to keep them warm until we find the right fit
Proactively source passive talent via LinkedIn, Google, Workable, and niche communities using competitor mapping and transferable skill analysis.
Run outbound calling campaigns
Engage talent on social media using a relationship-first approach
Attend events, expos, and trade fairs
Support recruitment through school partnerships to build an early-career pipeline
Prepare and post job descriptions on the ATS and job boards
Maintain accurate, up-to-date candidate records in Workable at every stage
Track weekly KPIs including leads contacted, candidates allocated, and interview-to-hire rate.
Identify patterns in candidate feedback and drop-off to continuously improve the process
Work with the marketing team to feed insights back into ad targeting and creative
Build strong working relationships with shop managers and owners across the network
Understand each location’s culture, clientele, and what a good hire looks like for them
Flag shops that need support in converting or retaining candidates