Recruitment Systems Analyst

Embry-Riddle Aeronautical University • Remote - Florida, FL

2d

About The Position

Embry-Riddle Aeronautical University is seeking a Recruitment Systems Analyst to join the Enrollment Management team. This role is crucial in supporting recruitment and admissions operations through data management, reporting, and systems integration. The analyst will ensure the accuracy, consistency, and efficiency of recruitment and admissions data across Salesforce (the primary platform), Campus Solutions, and other institutional systems. This includes supporting integrated tools like Marketing Cloud, Mogli SMS, Blackthorn Events, Geopointe, FormAssembly, and DemandTools to ensure seamless data flow and engagement operations. The position collaborates with the Senior Assistant Director of Business Systems, Enrollment Marketing, and Recruitment/Admissions leadership to execute data workflows, improve automation, and maintain systems for prospective student engagement. This role offers exposure to enterprise CRM systems and cross-functional collaboration across enrollment, marketing, and technology teams, making it an excellent opportunity for a detail-oriented professional interested in data, technology, and process improvement within a mission-driven higher education environment.

Requirements

• High school diploma required.
• Experience with data cleaning, reporting, and process documentation required.
• Strong analytical and technical skills with high attention to detail.
• Excellent written and verbal communication skills; able to manage multiple priorities in a fast-paced environment.
• Must be able to recognize and deal with priorities, recognize, and perform duties not directly assigned.
• Must be able to investigate, problem-solve, and take corrective action.

Nice To Haves

• Bachelor’s degree preferred.
• 1–3 years of experience in CRM operations, data management, or student information systems preferred.
• Hands-on experience with Salesforce (Education Cloud preferred) as a primary CRM platform, and tools such as DemandTools, Informatica, and FormAssembly.
• Experience with record deduplication and data hygiene best practices strongly preferred.
• Work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.

Responsibilities

• Execute recurring data imports, exports, and audits across recruitment and admissions systems.
• Identify, merge, and proactively manage duplicate records within Salesforce using data hygiene best practices and tools such as DemandTools to maintain data integrity.
• Maintain and document data workflows, ensuring accuracy and compliance with university standards.
• Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics.
• Assist with CRM enhancements, testing, and process automation initiatives.
• Support communication and engagement platforms integrated with Salesforce (e.g., Marketing Cloud, Mogli SMS, and event management tools), ensuring accurate audience segmentation and data alignment.
• Collaborate with cross-campus teams to support outreach, communication, and admissions activities.
• Develop and maintain clear documentation for recurring system functions and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED