Recruitment Operations Program Assistant

Texas A&M University System•College Station, TX

1d•Onsite

About The Position

The Program Assistant – Recruitment Operations provides administrative, digital engagement, and customer service support for Texas A&M University’s Undergraduate Recruitment team. This role is ideal for a detail-oriented individual with strong writing skills, an interest in digital communications, and the ability to manage administrative processes efficiently. The Program Assistant will play a key role in supporting admitted students and their families by assisting with matriculation initiatives, expense management, and digital storytelling.

Requirements

Bachelor’s degree
Excellent interpersonal, verbal, and written communication skills.
Organization skills.
Ability to multi-task and work cooperatively with others.

Nice To Haves

Bilingual in Spanish
Degree in English
Writing Experience in CampusESP or ZeeMee
One year of experience working with Undergraduate Recruitment at Texas A&M University

Responsibilities

Writing and editing blog-style articles for CampusESP, ZeeMee, and other engagement platforms.
Developing and maintaining a digital content strategy that includes both current news and evergreen content to ensure consistent engagement.
Generating original content ideas, conducting research, and capturing student success stories to highlight campus life.
Monitoring engagement analytics and tracking key performance indicators (KPIs) to assess content effectiveness.
Collaborating with university departments to gather information, revise content, and ensure alignment with institutional messaging.
Assisting with proofreading digital newsletters, print materials, and departmental presentations.
Processing and reconciling expenses using Texas A&M’s financial systems, including Laserfiche and Emburse, while ensuring compliance with university and system policies.
Coordinating with Academic Affairs Business Services for purchases, interdepartmental transfers, and vendor payments.
Maintaining accurate expense records, tracking program costs, and providing leadership with financial summaries to assess program budgets.
Serving as a liaison between the Recruitment Operations team and key administrative offices, including TAMUHR, Transportation Services, and the Business Office.
Organizing and maintaining electronic files, records, office supplies, and equipment to support daily operations.
Gaining a knowledge base of Recruitment and Admissions procedures to assist with phone and in-person inquiries.
Monitoring and responding to the Aggiebound email inbox, addressing information requests from prospective students, high schools, and educational organizations.
Assisting with risk management compliance, including the collection and verification of student liability forms.
Serving as a point of contact for internal units and prospective student centers, relaying information from the Assistant Director of Recruitment Operations as needed.
Occasionally supporting the Peer Recruiter email inbox to respond to admitted student inquiries.
May provide program support on department-wide initiatives, like Texas Together, in the Houston Metroplex area.
Performing other duties as assigned by Undergraduate Recruitment leadership to support the overall mission of student recruitment, matriculation, and engagement.