Recruitment Operations Associate

Cape Cod Healthcare•Hyannis, MA

About The Position

This role provides essential support to the Talent Acquisition team, managing daily recruitment and onboarding activities. The associate will guide candidates through the application and interview process, ensuring a personalized experience. Key responsibilities include preparing candidate and new hire packages, posting jobs, coordinating onboarding, facilitating the bidding process for collective bargaining positions, and administering temporary staffing placements. The role also involves managing job descriptions in applicant tracking systems, overseeing the Employee Referral Program, handling recruitment line communications, assisting with application testing, and providing back-up support for phone screens and reference checks. Additionally, the associate will help schedule interviews, create new employee files, and manage social media content to promote the employer brand. Participation in departmental projects and other assigned duties are also part of the role.

Requirements

College degree with 2 – 3 years of experience or equivalent combination of education and experience
Strong attention to detail and superior communication skills
Proficient organizational skills; must possess ability to multi-task and prioritize in a fast-paced environment
Excellent customer service skills
Ability to effectively communicate, but verbally and in written format
Advanced computer skills with experience working with Microsoft Office applications and applicant tracking systems

Responsibilities

Provides support to the Talent Acquisition team with daily recruitment and onboarding activities and initiatives
Assists with guiding candidates through the application and interview process, personalizing the experience of each applicant
Prepares candidate and new hire packages in a clear and consistent manner
Prepares recruitment materials and posts jobs to applicant tracking system, appropriate job boards, platforms, and agencies
Coordinates all onboarding activities including pre-employment screenings, background checks, occupational health appointments, new hire paperwork, new hire trainings (i.e., BLS), and new employee orientation
Facilitates bidding process for collective bargaining positions (i.e., prepares posting folders and spreadsheets, collects and enters bids) while working hand-in-hand with Labor and HRIS
Communicates with internal and external candidates, providing instructions and responding to inquiries in a timely, clear, professional manner
Administers temporary staffing placements (order posting and fills, tracking hours, invoice processing, etc.)
Assist in the execution of the onboarding of all contracted (i.e., travelers, independent contractors, etc.), including meeting and greeting upon the first day of assignments
Responsible for the job description implementation/updates in the applicant tracking systems and shared drives
Manages by tracking, monitoring, communicating, and reporting on the Employee Referral Program
Manages and disseminates voicemails and messages from the general Recruitment Line
Assists in all aspects of application testing. Including: administering, tracking, organizing, and bringing forward suggestions to maintain continuity between entities
Provides back-up support to conduct phone screens and reference checks of candidates
Assists with scheduling and coordination of interviews, including any necessary travel
Creates new employee files in accordance with CCHC standards to ensure set compliance standards
Creates and posts content on an ongoing basis to CCHC’s recruitment/careers presence on various social medial platforms, promoting the employer brand, highlighting career opportunities, and attracting and engaging new candidates and current employees
Participates in departmental projects and initiatives to ensure engagement with our current team members (i.e., Wellness Cart, Social Media photo opportunities, etc.)
Performs other duties as assigned