Recruitment Coordinator - Contract (High-Volume)

Iron MountainDallas, TX
Hybrid

About The Position

At Iron Mountain, we are seeking a highly organized and empathetic Recruitment Coordinator to join our Talent Acquisition team. In this role, you will be responsible for serving as the cornerstone of our hiring process, providing white-glove candidate care, and driving proactive outreach to ensure a seamless, high-touch experience from application through onboarding. As the primary point of contact for candidates, you will proactively manage communication channels and nourish positive relationships. This position requires a dedicated professional who can master proactive outreach and collaborate effectively with Talent Acquisition Partners and Frontline Operations to understand critical role requirements.

Requirements

  • 2-3 years of experience in recruiting coordination, candidate care, customer success, or professional hospitality.
  • Exceptional written and verbal communication skills characterized by a warm, professional, and empathetic tone.
  • Highly detail-oriented with the ability to work independently.
  • Proficient at managing multiple candidate tracking spreadsheets and simultaneous inquiries without oversight.
  • Proficiency with Applicant Tracking Systems (ATS); preferably Workday, and the Google Workspace suite.
  • A proactive mindset to anticipate changing needs, troubleshoot complex scheduling conflicts, and resolve candidate concerns with urgency and poise.

Responsibilities

  • Design and implement creative outreach initiatives to maintain high levels of engagement throughout the recruitment lifecycle.
  • Serve as the lead liaison for candidates, guiding them through each stage of the hiring journey, answering inquiries, provide status updates, and guide individuals through each stage of the hiring journey, specifically our security clearance process.
  • Build and nurture long-term relationships with pipeline talent, minimizing drop-off during the security clearance process through proactive and empathetic communication.
  • Partner with Talent Acquisition, Frontline Operations, and Security teams to monitor background clearances and facilitate a professional handoff to the onboarding team.

Benefits

  • Flexible work options to support work–life balance.
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