Recruiting Operations and Programs Manager
About The Position
In this role, you will sit at the intersection of recruiting strategy and operational excellence - responsible for assessing our current state and systematically building the processes that enable our global recruiting team to hire at pace and scale. This is a hands-on role for someone with a builder's mentality who is excited to write the playbook, not just follow one. You'll work closely with the Senior Manager of Recruiting Operations and leaders across the business to drive end-to-end improvements in how we attract, evaluate, and land the best talent. From scaling tooling and optimizing workflows to partnering cross-functionally on hiring quality and data insights, you'll have a direct impact on one of Ripple's most critical business functions. If you are ready to bring strategic vision, operational rigor, and a passion for continuous improvement to a high-growth global team, we can't wait to hear from you.
Requirements
- Deep admin-level expertise across modern recruiting systems including Greenhouse, Gem, Workday, Textio; experience implementing Ashby or Ashby reporting and AI tools such as Juicebox and Metaview
- Hands-on experience leading or playing a significant role in HRIS and ATS integrations; comfortable working with APIs and building automations to close process gaps
- Strong background in people analytics or recruiting data management: able to visualize data and tell a compelling story to diverse audiences; basic SQL knowledge
- Executive presence: confident bringing ideas, recommendations, and results to managers and department leaders
- Passionate about systems, tooling, and finding creative solutions to operational challenges; has led full-cycle vendor procurement from market evaluation through implementation
- Builds strong relationships with vendors and drives accountability for results
- Experience with global hiring, including familiarity with GDPR, EEO/OFCCP compliance, and employment considerations for EMEA and APAC regions
- Pro-actively and independently finds opportunities to improve process; thrives in fast-paced, ambiguous environments; brings strong change management instincts and organizational skills
- 4+ years in a senior recruiting operations or people operations role
Nice To Haves
- Bonus: Experience managing or supporting a data warehouse implementation to enable automated reporting; has built Tableau dashboards from scratch
Responsibilities
- Evaluate, implement, and own the end-to-end recruiting tech stack; build relationships with tool partners, integrate new features into existing workflows, and review usage quarterly to drive recruiter behavior
- Lead cross-functional initiatives to scale recruiting processes, partnering closely with team members across People, Engineering, and the business
- Develop and own automated reporting for recruiters and senior leadership - independently and in partnership with the internal BI team - to enable data-driven hiring decisions
- Analyze recruiting data (pipeline health, pass-through rates, candidate experience signals) and translate insights into actionable recommendations for programs
- Advise senior leadership/executives, telling a story with data and crafting hiring strategy
- Build AI-enabled workflows that add efficiency to the recruiting function
- Implement Workday position management for headcount planning, working closely with Finance and People Ops
- Partner with the Media team to redesign and update Talent Brand collateral including video content
- Design and maintain training programs and documentation for all recruiting processes, including new team member onboarding
- Collaborate with the Early Talent team on analytics, talent brand, marketing initiatives, and recruiting events
Benefits
- Professional development budget to support other modes of learning
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies
- Family planning benefits
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
