Recruiting Operations Analyst

UMT - Internal•New York, NY

5d•$75,000 - $95,000•Hybrid

About The Position

We’re looking for a detail-oriented and systems-minded Recruiting Operations Analyst to join the People & Culture team at UnitedMasters. This role goes beyond traditional recruiting coordination, focusing on analytics and metrics, tools and systems, optimizing hiring processes, improving candidate experience at scale, and driving operational efficiency across the recruiting function. Please note that this role is a Hybrid role based in our Brooklyn, NY office: four days in office and one day remote.

Requirements

3+ years of work experience in recruiting or HR-related fields
Experience supporting or improving processes, workflows, or systems
Strong analytical thinking with interest in data and process improvement
Strong project management skills with the ability to manage multiple workflows simultaneously
High attention to detail with a proactive, systems-oriented mindset
Ability to identify inefficiencies and drive solutions independently
Excellent communication and stakeholder management skills
Deep appreciation for people, culture, and candidate experience

Nice To Haves

Experience with Greenhouse, GEM, ADP, and Google Suite
Experience working with scheduling tools or automation platforms (e.g., GoodTime)
Experience with recruiting analytics, reporting, or dashboarding

Responsibilities

Support reporting on key recruiting metrics (pipeline health, scheduling efficiency, process timelines)
Maintain data accuracy and integrity across ATS and recruiting systems
Partner with People Ops to improve and scale recruiting tools, workflows, and automation (including AI solutions)
Continuously identify and implement process improvements to enhance recruiting efficiency and candidate experience
Support recruiting operations projects and initiatives aimed at scaling hiring across the organization
Own requisition setup and job posting processes to ensure consistency and quality
Own and optimize workflows in our ATS and automation tools to ensure speed and efficiency
Deliver a seamless, high-quality candidate experience from scheduling through interview completion
Own and optimize end-to-end interview scheduling operations within the ATS and recruiting systems to drive efficiency, scalability, and an exceptional candidate experience
Act as the primary point of contact for candidate logistics and interview coordination needs
Develop and maintain recruiting operations documentation, SOPs, and best practices to support process standardization and team enablement