Recruiting & Onboarding Manager

Help at Home•Winter Park, FL

1d•Hybrid

About The Position

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives. The Manager, Recruiting & Onboarding plays a critical role in driving Help at Home's growth by leading high-volume field recruiting efforts across Florida. This position is responsible for managing a team of recruiters dedicated to sourcing, attracting, and hiring caregivers who provide essential care to our clients throughout the state. In addition, the role oversees the full-cycle recruitment process for branch administrative and field management positions. The Manager establishes recruiting strategies and performance goals, drives team engagement and accountability, and partners with senior leadership to deliver results that support business growth and workforce needs. This position can be based in either the Orlando or Miami region, with quarterly travel expected to branch locations throughout the assigned territory to support field recruiting efforts and business operations.

Requirements

Understand how to analyze data and uses it to manage team performance, identify bottlenecks and tell meaningful stories to our customers.
Excel at problem solving and not be afraid to change course when things are not working as intended.
Ability to focus on what we can control and is a good influencer in the business.
Understand the candidate and field experience and is key to achieving our goals.
An inspirational leader that consistently sets and achieves team goals by creating a positive environment with plenty of recognition for good performance.
Is comfortable with coaching and performance management.
Can do attitude with a good sense of humor.
Flexibility to adapt to a dynamically changing environment.
Bachelor degree or equivalent experience.
One (1) – three (3) years of management experience in recruitment; at least five (5) years of experience overall.
Proven experience leading recruitment teams specializing in high-volume, non-exempt hiring, with a heavy focus on process and recruitment marketing.
Experience building strategic partnerships with hiring teams and cross-functional associates.
Sedentary – ability to remain in a stationary position for extended periods of time.
Ability to communicate effectively and clearly with others to exchange information.

Nice To Haves

RPO or Staffing experience a plus

Responsibilities

Manage the performance of the Field Recruitment team.
Lead the day-to-day activity of the team, partnering with operations leaders and hiring managers through the full life cycle recruitment process.
Support the design and build of a talent pipeline across specific markets, including non-traditional and diverse sources.
Develop the talent team's goals around continuously refining and improving our employer brand.
Recommend and implement both digital marketing and grassroots recruiting efforts. Execute, optimize and expand where needed.
Lead the talent team’s launch and ongoing support of new recruiting technology and processes to better support field operations.
Support the establishment and tracking of recruiting metrics.
Create remarkable hiring experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
Be a champion of Help at Home’s culture and values.
Stay up-to-date of labor legislation and inform leadership and managers about changes in regulations.
Perform other related duties as assigned.
Participate in the hiring and training of staff.
Develop and mentor recruitment team members and is responsible for employee improvement.
Conduct performance evaluations that are timely and constructive.
Handle discipline and termination of employees as needed and in accordance with company policy.