Recruiter II (Onsite)

CNX•Oshawa, ON

7d•Onsite

About The Position

The Recruiter II interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. Concentrix is a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging, earning "World’s Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards annually. As a Recruiter II, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

Requirements

Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Personal qualities/skills important to the role (tech, service, et)
1-year full life cycle recruiting experience required, high volume preferred
Internal candidates must have 1-year of employment with CNX and in good standing
Must be at least 18 years of age or older
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
Work is generally sedentary in nature.

Responsibilities

Responsible for assisting with implementation and administration of recruitment programs
Receive, screen, and file incoming resumes, background, and reference checks
Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role
Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process
Deliver expert customer experiences…with a smile.

Benefits

medical, dental, and vision insurance
comprehensive employee assistance program (EAP)
registered retirement savings plan
paid time off and holidays
paid training days
Daily Pay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits