Recreation Supervisor

Omni Hotels & Resorts • Washington, DC

19h • Onsite

About The Position

The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments.

Requirements

• Kronos (correcting missing punches, time edits)
• Birchstreet (supply ordering)
• Microsoft Outlook/Calendar
• Microsoft Excel
• Resort Suite (reservations, charging tickets)
• Xola

Responsibilities

• Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities.
• Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team
• Take guest reservations, pool and beach rentals and creating a welcoming experience
• Host and assist execution of daily craft offerings, camp themes
• Demonstrate creativity, crowd management quality service with every interaction
• Effectively handling guest complaints and resolving issues with courage and confidence
• Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc.
• Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up
• Must be able to work with many different departments to serve our guest needs and requests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed