Recreation - Supervisor- Hilton Key West Resort & Marina

Waldorf Astoria Kuwait • Key West, FL

8h

About The Position

The Recreation Supervisor oversees daily recreation operations at Hilton Key West Resort & Marina, including pool-related activities and programming. The role leads the recreation team, manages recreation setup and scheduled activities, and helps deliver memorable guest experiences through attentive, personalized poolside service. The supervisor monitors service quality, responds to guest concerns, manages inventory and supplies, and ensures compliance with health, safety, sanitation, and alcohol-awareness regulations.

Requirements

• Demonstrate a passion for hospitality.
• Act with integrity and do the right thing.
• Show leadership and inspire others.
• Value teamwork, ownership, and accountability.
• Bring urgency and discipline to the work.

Responsibilities

• Oversee recreation operations, including pool-related activities and programming.
• Train, schedule, and supervise recreation team members.
• Manage chair and cabana setup, towel service, personalized poolside amenities, and scheduled recreation activities.
• Monitor service quality, engage with guests to assess satisfaction, and resolve concerns promptly and professionally.
• Oversee inventory to maintain appropriate stock levels and minimize loss.
• Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

• Discounted hotel travel through the Go Hilton program, including 110 nights with rates as low as $40 per night.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, dental coverage, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed