Recreation Supervisor-Sports

City of Waukesha•City of Waukesha -PARK-REC & Forestry - 1900 Aviation Drive Waukesha, WI

3d•Hybrid

About The Position

This is an administrative position responsible for managing a broad range of recreational and educational programs and activities for the community, under the general direction of the Recreation Services Manager. The position is responsible for developing, coordinating, planning and supervising programs, policies, facilities and employees to staff the programs and activities. This role specifically oversees the full scope of youth and adult athletic programming, including leagues, tournaments, camps, and instructional classes, with a focus on skill development, sportsmanship, and community building. It also leads the recruitment, training, and supervision of part-time staff, referees, scorekeepers, and concessions personnel, and develops and maintains partnerships with contracted service providers.

Requirements

Graduation from an accredited college or university with a Bachelor’s Degree in Recreation/Parks Management, Education, Business or a closely related field.
At least 4 years of progressively responsible experience in the planning, developing and delivery of recreation services at an administrative level; or any equivalent combination of training and experience.
Knowledge of Methods and techniques in planning, promoting, developing and supervising recreation programs and activities.
Knowledge of The theory and philosophy of recreation and its relationship to other aspects of community life.
Knowledge of Group dynamics and effective communication styles and techniques.
Knowledge of State and federal laws related to personnel management and human resources issues.
Knowledge of The use of standard office equipment, computers and relevant software programs.
Knowledge of Business English (spelling, grammar, punctuation, tone).
Ability to Organize and facilitate recreation programs and projects.
Ability to Establish and maintain effective working relationships with City departments, coworkers, media, and the general public.
Ability to Establish and maintain positive relations with community groups, contracted service organizations and the general public.
Ability to Assess the recreation needs of the community and develop, implement, and supervise programs, activities and services to meet those needs.
Ability to Manage the effective use of media (print, television and social) to promote Department programs and activities.
Ability to Assign, supervise, evaluate and review the work of others.
Ability to Multi-task and prioritize responsibilities.
Ability to Handle difficult situations in a courteous and tactful manner.
Skill in Oral and written communications.
Skill in Leadership and organization.
Skill in Public relations and customer service.
Valid Wisconsin driver’s license.
Ability to pass a criminal background check.
CPR/First Aid certification within 6 months of employment.
Food Safety Manager required or ability to obtain within twelve months of employment.

Nice To Haves

Certified Park and Recreation Professional (CPRP) certification desired.
Must hold or obtain American Red Cross CPR/AED/First Aid Instructor certification within twelve months of hire.
Must hold or obtain ServSafe certification within twelve months of hire.

Responsibilities

Plans, implements, supervises, and evaluates a variety of recreational, educational, and wellness programs, camps, leagues, and special events for all ages.
Develops program goals, budgets, marketing strategies, and staffing plans; recruits, trains, and evaluates instructors, supervisors, volunteers, and interns.
Recruits, trains, supervises, and evaluates recreation leaders, program supervisors, instructors, volunteers, and interns; promotes effective working relationships and a positive working environment.
Conducts needs assessments, prepares reports, and recommends improvements to enhance service quality and cost-efficiency.
Promotes programs through marketing efforts, community presentations, and partnerships; establishes and maintains strong relationships with local organizations.
Prepares budget estimates, grant and sponsorship proposals, and procurement specifications for program supplies and equipment.
Maintains records related to personnel, programs, services, and equipment; monitors program compliance with department safety policies and risk management procedures.
Assists with departmental strategic planning and policy development, including safety manuals and emergency action plans.
Conducts site inspections to ensure facilities are safe and staff are adhering to policies.
Provides outstanding customer service and supports responsive community engagement.
Participates in professional development and serves weekend on-call duties as scheduled.
Oversees the full scope of youth and adult athletic programming, including leagues, tournaments, camps, and instructional classes, with a focus on skill development, sportsmanship, and community building.
Leads the recruitment, training, and supervision of part-time staff, referees, scorekeepers, and concessions personnel to ensure professional, safe, and customer-focused service delivery.
Develops and maintains partnerships with contracted service providers, and ensures all programs align with department standards for safety, facility use, and participant experience.
Performs related duties as assigned.