Recreation Supervisor (Ice Arena)

City of Rock Springs•Rock Springs, WY

1d•$27 - $37•Onsite

About The Position

The City of Rock Springs is an Equal Opportunity Employer committed to providing an inclusive and welcoming environment. This position supports the City's mission to provide effective government and enhance quality of life. The employee will manage time, maintain a safe and clean environment, practice confidentiality, treat all persons with respect, accept change and feedback, and work as a team player. The employee must demonstrate position competencies and adhere to departmental and City policies and procedures. Under direction, this role assists in scheduling and orchestrating activities and tournaments at the ice arena, fostering harmonious relationships with staff and user groups. Responsibilities include coordinating and monitoring contractual facility use, operating the Zamboni, maintaining the ice surface and equipment, and performing janitorial duties. The position requires evening, weekend, and holiday work, with potential for overtime.

Requirements

Knowledge of the Zamboni and refrigeration equipment.
Knowledge of operations, services, and activities taking place in an ice arena.
Knowledge of principles and practices of planning events, including development, staffing, supervising, budgeting, and marketing activities.
Knowledge of procedures, methods, and techniques of recreation program development, administration, and promotion.
Knowledge of modern office practices, methods, and computer equipment.
Knowledge of principles of supervision and training.
Knowledge of principles and procedures of record keeping.
Knowledge of pertinent Federal, State, and local laws, codes, and regulations, including administrative and departmental policies and procedures.
Knowledge of first aid methods, practices, and safety precautions.
Knowledge of principles and practices used in dealing with the public.
Knowledge of principles and practices of data collection and report preparation.
Knowledge of techniques used in public relations.
Knowledge of principles of budget preparation and control.
Knowledge of basic mathematical principles.
Knowledge of safe driving principles and practices.
Ability to operate modern office equipment, including computer equipment.
Ability to operate a Zamboni.
Ability to operate a skate sharpener.
Ability to plan, organize, and schedule specialized recreational activities and events.
Ability to perform responsible and difficult recreation program coordination work involving the use of independent judgment and personal initiative.
Ability to handle emergencies and administer first aid when required.
Ability to prepare and maintain accurate and complete records.
Ability to interact effectively and sensitively with individuals and groups from diverse backgrounds.
Ability to prepare and deliver effective oral presentations.
Ability to work independently in the absence of supervision.
Ability to prepare clear and concise reports.
Ability to provide supervision and training to assigned staff.
Ability to interpret and apply the policies, procedures, laws, and regulations about assigned programs and functions.
Ability to respond to requests and inquiries for information regarding recreation and facility use policies and procedures.
Ability to independently compose correspondence and memoranda.
Ability to analyze situations carefully and adopt effective courses of action.
Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Ability to follow all safety procedures, use required personal protective equipment, and participate in required safety training.
Ability to adhere to City codes of conduct and ethics policies in all interactions with the public and coworkers.
Ability to comply with City cash handling, financial controls, and data privacy policies when processing transactions and maintaining records.
At least one season of experience in ice arena duties, including maintaining a sheet of ice, or equivalent experience providing comparable skills.
Possession of CPR and First Aid Certificates.
Possession of, or ability to obtain, an appropriate, valid driver's license.

Nice To Haves

Certified Ice Technician (CIT): In-depth technical training regarding refrigeration, ice maintenance, and facility operations
May require refrigeration certification and ice maintenance certifications.

Responsibilities

Coordinating, promoting, scheduling, and reviewing activities/tournaments held at the ice arena, including providing reasonable ice rink access for numerous user groups such as youth, adult leagues, as well as teen, preschool, and senior citizen programs, and contract activities/user groups.
Operating POS software.
Teaching ice skating lessons.
Laying a sheet of ice, including proper hockey lines.
Operating the Zamboni and maintaining the ice surface.
Maintaining arena and ice grooming equipment, including the Zamboni and refrigeration equipment.
Performing janitorial duties.
Sharpening skates using a manual skate sharpening machine.
Directing recreation programs and activities; maintaining and recording program revenues and expenditures; developing expenditure plans; maintaining accurate records of programs and participants.
Evaluating community needs and interests.
Recommending new ice arena programs.
Preparing promotional materials, program evaluations, correspondence, and reports.
Monitoring the use of the Ice Arena by user groups.
Assisting and enforcing established rules of facility use and participant conduct.
Assisting in developing and monitoring contractual agreements with service providers.
Recruiting, hiring, training, and supervising contractual employees.
Recruiting, training, and coordinating community volunteers.
Responding to and resolving inquiries and complaints, including handling public relations and customer service issues.
Serving as a liaison with the community to coordinate programs and committees.
Performing a variety of administrative and clerical duties; operate a variety of modern office machines, including computers, printers, copiers, and calculators.
Perform related duties and responsibilities as assigned.