Recreation Specialist - Athletics Rover, Temporary (Up to 19 Hrs/Wk)

City of Glendale•Glendale, AZ

2d•Onsite

About The Position

The City of Glendale Parks & Recreation Department is currently accepting applications for Temporary Recreation Specialist – Athletics Rover positions. These roles serve as the primary point of contact for customer service related to reservations and permitted events throughout the city during evenings, weekends, and after 4:00 p.m. on weekdays. Positions also provide support and customer service at sports fields, recreational facilities, and community programs, serving individuals of all ages and abilities across the City’s Parks system.

Requirements

One (1) year of experience in public recreation or related field.
Knowledge of Parks and Recreation department policies and regulations.
Knowledge of City ordinances and state statutes for park use.
Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
Ability to understand and follow safe working practices.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to handle encounters with hostile or irate individuals.
Ability to conduct equipment or facility checks.
Ability to keep accurate records; prepare accurate and daily reports.
Ability to establish and effective working relationships with City staff and the public.
Valid Arizona driver's license.
Must be 18 years of age to drive City vehicles.
Basic life support (CPR) and first aid certification.
Requires availability to work evenings, weekends, and holidays.
Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Responsibilities

Assist with daily operations of sports complexes, ramadas, skateparks, archery range, splashpads, events, and similar, providing exceptional guest services to tournament promotors, league participants, recreation program participants, the public, and other users.
Monitor, explain, educate, and document appropriate park facility rules and guidelines.
Evaluate and determine field safety and playability.
Open/unlock and secure/lock facilities, including gates and restrooms.
Document and report lighting outages, graffiti, and other damage they observe or have reported to them by the public.
Establish and maintain a high level of customer service and working relationships with public, allocation groups and other staff.
Communicate effectively.
Resolve situations and incidents between users, call for assistance when needed.
Check in on users with reservation agreements.
Operate a city vehicle (depending on assignment), complete required vehicle inspection and report, if applicable.
Able to and comfortable working independently primarily during evening hours.
Prepare and submit professional and detailed incident, accident and other reports, documents, and photos in a timely manner.
Maintain a positive City and Department image with citizens.
Wear uniform shirt and dress appropriately.
Other duties as assigned.