Recreation Specialist - Centers - Athletics

CITY OF DECATUR•Decatur, GA

2d•Onsite

About The Position

The Recreation Specialist is responsible for assisting and implementing recreational activities and providing supervision for participants within the guidelines of DPRD. The Recreation Specialist is an integral team member overseeing recreation programming tasks and programs and assisting other Parks and Recreation staff. Work involves extensive public contact and working knowledge of department procedures and overall City Operations. The list of duties, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Requirements

Requires knowledge of basic office procedures and computer skills.
Ability to communicate clearly and effectively both orally and in writing.
Demonstrates working knowledge of office terminology, procedures, and equipment.
Ability to work with computers and related software applications on a daily basis.
Must have good verbal and written communication skills.
Ability to establish and maintain effective working relationships with department staff, the public, and other city officials.
Must be able to perform basic math such as multiplication, addition, and subtraction.
Must be able to count money accurately.
Ability to complete multiple assignments under deadline conditions in a dynamic office environment.
Ability to handle citizens, personnel, and the public professionally and politely.
Ability to attend additional training as assigned.
Must be at least 18 years of age.
Must obtain a valid State of Georgia driver's license (Non-commercial Class A or B) with a satisfactory motor vehicle record (MVR).
Must pass a criminal background check, work reference check, pre-employment post-offer physical and drug screen.

Nice To Haves

Prior experience in clerical and secretarial work or in office management preferred.
Previous experience dealing with the public is preferred.
Prior experience developing and implementing community programs, and experience working with intergenerational preferred.

Responsibilities

Develops, promotes, and organizes programming for all ages.
Recruits community members to participate in new and ongoing programs, including exercise classes, educational classes, adults and seniors, youth and teens, and special events.
Responds to all inquiries and complaints or refers to the appropriate person.
Effectively manages self through the independent initiation and accomplishment of tasks.
Assists customers by answering questions, providing support, and assisting as necessary (in-person, on the phone, and via email).
This position is a liaison to instructors, participants, and rentals for center programs and activities.
Provides supervision for facility and appearance, including light janitorial duties such as sweeping and cleaning restrooms and other areas.
Enforces program rules and supervises program areas.
Responsible for preparation of programs and activities, setting up the facility for programs, and staffing special events.
Performs administrative task, including greeting patrons, registering participants via CommunityPass, accepts fees, providing receipts, posts registration and paying fees; provides instructors or leaders with rosters.
Supervises customer sign-ins and answers telephone calls and emails.
Responds to requested information by providing knowledge of the division’s services, operations, and activities.
Forwards calls to appropriate staff members and takes messages when needed.
Maintains electronic and paper records and ensures accuracy of recorded data by verifying information from CommunityPass.
Enters and retrieves patron information from a computer database to update records and processes transactions.