Recreation Program Supervisor, Aquatics

City of Eugene • Eugene, OR

4d • Onsite

About The Position

The City of Eugene Aquatics Team is seeking a Recreation Program Supervisor. This is a key leadership position on a motivated and engaged team focused on providing a clean, safe, fun environment and excellent program opportunities to enhance the health, well-being and quality of life for persons of all ages in the community. This position supervises daily operations of all Aquatics programs offered by the Recreation division; responsible for development, implementation and evaluation of the services, programs and activities in specific program area and oversees the work of assigned staff; provides responsible budget monitoring; provides facility maintenance coordination assistance for assigned areas and assists management with long-term goal development. Additionally, this position will be responsible for being actively involved in outreach to the City, Division and Community to further the goals of the Aquatics Section, the Recreation division, and the City of Eugene.

Requirements

• Three years of experience in the implementation of recreational, social and cultural programs and/or services directly related to multigenerational and older adult or senior programs and services.
• Equivalent to a Bachelor's degree from an accredited college or university in recreation, therapeutic recreation, human services, or a closely related field.
• Must pass a background check.
• Valid Oregon driver’s license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard.
• American Red Cross Lifeguarding Certification or the ability to obtain within 6 months of hire.
• American Red Cross Lifeguarding Instructor Certification or the ability to obtain within 12 months of hire.
• Knowledge of: Principles, practices, procedures and methods of recreation programs in the assigned area.
• Knowledge of: National and regional programming trends, current literature, and community resources for program planning and development of services.
• Knowledge of: Public administration concepts and theories.
• Knowledge of: Applicable Federal, State, and local laws, rules, polices and regulations.
• Knowledge of: Budget development and monitoring and finance principles.
• Knowledge of: Principles and methods of supervision and training.
• Knowledge of: Principles and practices in Risk Management of Recreation Services.
• Knowledge of: Recreational, social and cultural needs of community served.
• Knowledge of: Impact of culture's role in working relationships.
• Knowledge of: Facility management procedures and policies.
• Knowledge of: Modern office methods, practices, procedures, and automation tools.
• Skills in: Planning, coordinating, organizing and implementing programs and services suited to the needs of patrons in assigned area.
• Skills in: Developing and evaluating activities based upon the needs of patrons.
• Skills in: Outreach and Service Delivery Strategies to underserved populations – cultural competence.
• Skills in: Demonstrating the ability to work independently; prioritizing and resolving issues; and completing tasks and duties while working in a fast-paced environment.
• Skills in: Supervising, training and evaluating staff; effectively delegating working; and developing and maintaining a diverse workforce and a harassment-free environment.
• Skills in: Exercising diplomacy, discretion and tact in dealing with sensitive, complex and highly confidential issues and situations.
• Skills in: Coordinating and executing multiple tasks and/or projects to meet deadlines and addresses potential delays and problems in a professional and timely manner.
• Skills in: Relationship-building, consulting, and collaborative team building.
• Skills in: Researching and analyzing a variety of information and data; making recommendations based on research findings; writing reports and creating spreadsheets; and presenting information.
• Skills in: Providing courteous and professional customer service to co-workers, outside agencies and the general public.
• Skills in: Effectively working with the general public, clients, the media, supervisors, co-workers, and employees from diverse backgrounds.
• Skills in: Effectively communicating both orally and in writing to convey information and to receive work assignments.
• Skills in: Adapting to the City's culture, priorities, and ability to adjust to the differing organizational structures, leadership and work styles.
• Skills in: Proficiently using computers and related software applications, online tracking systems, Internet research tools, reporting applications and various databases.
• Skills in: Interpreting context and adapting behavior to cultural context.
• Skills in: Working directly with youth and families, involving them in planning and development of programs.
• Skills in: Evaluating and monitoring program risks and liability.
• Skills in: Monitoring budget within allocation for programs and activities in assigned area.
• Skills in: Effectively marketing programs and services.

Nice To Haves

• One year of lead worker experience preferred.
• American Red Cross Lifeguarding Instructor Trainer Certification is desirable.

Responsibilities

• Develops, organizes, implements, supervises and evaluates a variety of program activities and services in the assigned area; implements program guidelines and procedures; supervises scheduled activities and programs.
• Plans, prioritizes, coordinates, assigns, supervises, and reviews the work of regular and temporary employees, volunteers, interns, and work study students.
• Responsible for the daily operation of the facility; assigns staff schedules and signs staff timesheets; and reviews and approves schedule changes and time off requests.
• Develops, reviews, and updates program policies, procedures, and service standards.
• Monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned city recreation programs, service delivery methods and procedures; works with staff on continuous improvement of assigned program; researches new developments in the assigned program area; and participates in community group meetings, community partnership development, and make public presentations as requested.
• Provides maintenance coordination assistance for facility; including work order submissions, facility project coordination, potential need for capital improvements and acts as primary contact for all site security and closure issues related to the facility.
• Reviews rental agreements and community partner applications; and assigns staff to assist with contract administration.
• Prepares and manages the general fund budget for the assigned facility; monitors and oversees attendance and registration data; prepares quarterly budget projections and works with peers and the Section Manager in balancing the Section Budget.
• Works with the Recreation/Cultural Services Marketing team to market and promote services to the public.
• Is responsible for additional marketing or public information that falls outside the scope of the marketing team.
• Ensures the safety of patrons and the public; assigns staff to perform equipment and vehicle maintenance and safety inspections; and creates and submits quarterly safety report for management.
• Monitors and maintains accurate records and generates reports involving expenditures; including approval of petty cash disbursal; purchases of equipment and supplies; orders and procurement card expenditures; and provide additional information and reports as requested.
• Works cooperatively with members of the department, City, public/private agencies, schools, and community groups to provide a balanced program in assigned areas.
• Serves as a liaison to the community; responds and resolves questions and concerns from the general public and patrons regarding the programs offered.
• Attends and serves on City committees and task teams; participates in department division and team meetings.
• Performs other related duties as assigned.

Benefits

• The City of Eugene offers robust and competitive benefits.
• Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay.
• Non-Represented Retirement Program: Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS).
• In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level