Recreation Manager

Four Seasons Hotels and Resorts•Four Seasons Jackson Hole, IL

6d•Onsite

About The Position

Four Seasons is powered by its people. We are a collective of individuals who strive for continuous improvement and treat each other with respect. Our team members create exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Our purpose is to create lasting impressions by fostering genuine connections with people and the world around us. Jackson Hole offers a lifestyle centered around outdoor adventure, meaningful connections, and unforgettable moments, regardless of the season. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole provides more than just a workplace; it's an inspiring environment for career growth, community building, and year-round exploration. From world-renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation in warmer months, there is always something new to discover in the heart of the American West.

Requirements

Recreation Manager candidates must be motivated and have a positive attitude.
Expertise in skiing or snowboarding required.
Flexible schedule required in order to accomplish all major responsibilities. This includes evenings, weekends and holidays.
This position requires the ability to push, pull and lift up to 50lbs.
Legal work authorization in the United States

Nice To Haves

Previous experience in a leadership role in recreation or leisure within a luxury resort or hospitality environment.
Previous ski and retail shop, or supervisory experience preferred.

Responsibilities

Oversee the day-to-day operations of Basecamp Ski Shop, rentals, and related recreational facilities.
Develop and implement ski/snowboard activities and programs that enhance the guest experience.
Maintain high visibility in recreational facilities, engaging with guests and employees ensuring service standards.
Recruit, train, supervise, and motivate Basecamp staff.
Track departmental performance metrics, guest feedback, and implement strategies for continuous improvement.
Review daily arrivals to ensure proper handling of V.I.P’s and return guests, groups, etc.
Enforce all health, safety, and resort policies related Basecamp operations.
Manage the department budget, including payroll, labor, expenses, and revenue targets.
Collaborate with other departments (Front Desk, Concierge, Housekeeping, Engineering, Food & Beverage, Security) to ensure seamless operations.
Resolve guest complaints, troubleshoot issues, and interact with guests in a positive manner.
Assist in administration duties such as scheduling, payroll, ordering, and disciplinary actions, performance reviews.
Have detailed knowledge of the Jackson area including leisure activities, sightseeing tours and attractions.
Provide information about Jackson Hole Mountain resort, other local ski hills, ticketing, reservations and conditions.
Position is seasonal for Winter 2026-2027 season.