Recreation Manager

Montage InternationalPeapack-Gladstone, NJ
$70,077 - $87,596Onsite

About The Position

The Recreation Manager will be responsible for creating personalized guest interactions in Compass Sports, ensure the accuracy of the process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping. This position also oversees the Club Pool during the summer season.

Requirements

  • College Degree or educational equivalent preferred
  • 2 years of managerial experience
  • Luxury hospitality experience is a plus
  • Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
  • Must be organized
  • Strong verbal communication skills-ability to communicate effectively with guests and vendors
  • Must be able to pass all binding indemnification test from all ski manufacturers in skier services
  • Have a vast array of knowledge about recreational activities applicable to the area
  • Must be able to stand and exert well-paced mobility for up to 4 hours in length
  • Must be able to lift up to 60 lbs. on a regular and continuing basis
  • Must be able to push and pull carts and equipment weighing up to 250 lbs frequently
  • Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks

Responsibilities

  • Scheduling associates
  • Overseeing department cleanliness and department organization
  • Ensuring all standards are met
  • Competent handling guest complaints in a professional manner
  • Train Associates
  • Be a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain
  • Oversee the Club Pool during the summer season

Benefits

  • Opportunities for career growth
  • Training programs
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