Recreation Manager

Montage International•Peapack-Gladstone, NJ

2d•$70,077 - $87,596•Onsite

About The Position

The Recreation Manager will be responsible for creating personalized guest interactions in Compass Sports, ensure the accuracy of the process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping. This position also oversees the Club Pool during the summer season.

Requirements

College Degree or educational equivalent preferred
2 years of managerial experience
Luxury hospitality experience is a plus
Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
Must be organized
Strong verbal communication skills-ability to communicate effectively with guests and vendors
Must be able to pass all binding indemnification test from all ski manufacturers in skier services
Have a vast array of knowledge about recreational activities applicable to the area
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to lift up to 60 lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 250 lbs frequently
Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks

Responsibilities

Scheduling associates
Overseeing department cleanliness and department organization
Ensuring all standards are met
Competent handling guest complaints in a professional manner
Train Associates
Be a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain
Oversee the Club Pool during the summer season