Recreation Manager
About The Position
The Recreation Manager will be responsible for creating personalized guest interactions in Compass Sports, ensure the accuracy of the ski rental process, be competent in all budgetary financials, oversee arrival and departure of all guest equipment, coach Associates, and maintain proper record keeping. Montage Hotels & Resorts and Pendry Hotels are committed to delivering extraordinary, personalized and authentic experiences by empowering associates to think creatively, grow their talents, encourage them to have fun, and allow them to follow their passion in creating moments guests will long remember. Opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.
Requirements
- College Degree or educational equivalent preferred
- 2 years of managerial experience
- Must be organized
- Strong verbal communication skills-ability to communicate effectively with guests and vendors
- Must be able to pass all binding indemnification test from all ski manufacturers in skier services
- Have a vast array of knowledge about recreational activities applicable to the area
- Must be able to stand and exert well-paced mobility for up to 4 hours in length
- Must be able to lift up to 60 lbs. on a regular and continuing basis
- Must be able to push and pull carts and equipment weighing up to 250 lbs frequently
- Must be able to bend, stoop, squat and stretch to fulfill ski equipment handling tasks
Nice To Haves
- Luxury hospitality experience is a plus
- Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
Responsibilities
- Responsible for scheduling associates
- Overseeing department cleanliness and department organization
- Ensuring all standards are met
- Competent handling guest complaints in a professional manner
- Train Associates
- Be a primary resource regarding local mountain conditions, weather, ski trails, lift access points, and dining options on property and around the mountain
Benefits
- We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
