Recreation Leader - MLK

City of Denton • Denton, TX

14h • Onsite

About The Position

Responsible for assisting Parks and Recreation customers with registration and inquiries, monitoring activities, and assisting other Parks and Recreation facilities in a friendly and professional manner. This role involves performing front-desk operations, monitoring facility rentals, setting up and taking down equipment for special events, recording attendance, providing care and protection for patrons including emergency response and first aid, maintaining a clean and orderly environment, enforcing rules and safety precautions, assisting with events, and potentially transporting passengers. The position also requires participation in staff meetings and required training.

Requirements

• High School Diploma or equivalent
• Must be at least eighteen (18) years of age
• Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification within a designated timeframe or within thirty (30) days of employment (online training is not valid)
• Knowledge of applicable Federal and State laws regarding parks and recreation, as well as City of Denton policies and procedures.
• Knowledge of leisure, social, health, and legal needs of individuals with and without disabilities at all age levels.
• Knowledge of CPR/AED first aid procedures.
• Skill in problem-solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the beginner level, working with Microsoft Office 365, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in performing basic mathematical calculations with accuracy.
• Skill in operating 10-key adding machines, cash registers, and balancing cash drawers.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to be flexible and adaptable to a changing work environment to facilitate/accomplish needed activities.
• Ability to prepare and maintain reports.
• Must have and maintain a valid Class “C” Driver’s License and valid state-required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state-required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver’s license check, criminal history background check, and social security number verification.
• Must pass a physical examination.
• If for Preschool positions, must be able to pass FBI fingerprinting and background check as required by TXDFPS childcare licensing.
• Must complete required 24-30 hours of DFPS training.
• Must meet the Texas Department of Family and Protective Service (TXDFPS) Minimum Standards of Care for Child-Care Centers within 12 months of employment.

Nice To Haves

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

Responsibilities

• Perform front-desk operations, including greeting customers, addressing customer questions and concerns, providing phone, electronic, and face-to-face support, and directing customers.
• Register participants for programs and explain various activity options.
• Maintain appropriate documentation and/or reports, and perform cash handling responsibilities.
• Escalate issues to supervisor as appropriate.
• Monitor facility rentals, set up and take down equipment for special events, and report any damages or defaults in contracts.
• Record hourly facility and class attendance.
• Provide care and protection for patrons, including responding immediately to emergencies and administering first aid as necessary.
• Maintain a clean and orderly environment for patrons, ensuring equipment and materials are accessible, appropriate, and in good condition for child use.
• Monitor facility during free play and classes, and assist in the enforcement of department, site, and program rules, regulations, and safety precautions.
• Assist with birthday parties, programs, and special events as needed.
• Transport passengers and/or chaperones on a van or passenger bus for trips.
• Participate in staff meetings and annual training required by the department and by the State of Texas.
• Perform preventive maintenance on tools and equipment and ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques, including lifting and climbing, and operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

Benefits

• EEO Statement: City of Denton is an equal opportunity employer. It is City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED