Recreation Coordinator (Second Shift)

Hilton Grand Vacations•Orlando, FL
•Onsite

About The Position

The Recreation Coordinator facilitates recreation programs and activities for owners, members, and guests of The Fountains Resort in Orlando, Florida. The role plans and leads activities for all age groups, considering guests’ interests, resort requirements, and seasonal opportunities. It also evaluates and promotes programs, provides guest service, and communicates with groups during activities and events. This is a full-time second-shift position in a department that operates seven days per week, including holidays. Shifts can range from 6:00 a.m. to 11:00 p.m.; the schedule is provided upon hire.

Requirements

  • Basic math and cash-handling skills.
  • Proficiency in MS Office and basic desktop-publishing applications.
  • Ability to work outdoors in all climates.
  • Excellent guest-relations skills.
  • Ability to interact with all age groups.
  • Ability to speak, read, write, and understand English to complete job requirements and communicate with coworkers and guests or owners.

Nice To Haves

  • Previous customer service experience.
  • Hospitality experience.
  • Public speaking experience.
  • Audio-visual equipment operation experience.
  • Knowledge of a wide variety of recreation activities and programs, including their development and implementation.

Responsibilities

  • Facilitate day-to-day recreation programs and activities for all age groups based on guest needs and interests, resort requirements, and seasonal opportunities.
  • Prioritize and instruct classes, activities, special events, holiday programs, competitions, mixers, and other group activities.
  • Monitor and evaluate recreation program content and prepare promotional communications such as flyers, handouts, and postings.
  • Evaluate program effectiveness and participation, and identify ideas to enhance programs.
  • Provide outstanding service to owners, members, and guests by answering inquiries, providing information, and solving general problems.
  • Communicate positively with small and large groups during programs and activities, including using microphones in an entertainment capacity.

Benefits

  • Generous paid time off and sick days.
  • Daily Pay, allowing employees to access earned pay before payday.
  • 401(k) program with company match.
  • Employee Stock Purchase Program with a 15% discount.
  • Travel discounts program.
  • Tuition reimbursement.
  • Recognition programs and rewards.
  • Learning and career advancement opportunities.
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