Recreation Center Supervisor I

City of Boca Raton•Boca Raton, FL

12h•Onsite

About The Position

Performs intermediate-level administrative and supervisory work coordinating the daily operations of a recreation center. Responsibilities include facility operations, staff scheduling and supervision, customer service, administrative processes, financial and timekeeping functions, purchasing, recordkeeping, and ensuring compliance with established policies and procedures. Provides direction and support to staff and helps ensure the facility operates efficiently, safely, and effectively. Work is performed under general supervision, with responsibility for making day-to-day operational decisions within established guidelines. Supervision is exercised over part-time employees assigned to the recreation center. Performs related work as required.

Requirements

Any combination of education and experience equivalent to graduation from an accredited community college with major course work in recreation administration, parks and recreation, business administration, public administration, or a related field and some experience in supervising or coordinating a recreation program or facility.
Possession of a valid State of Florida Class “E” driver’s license

Nice To Haves

Bachelor's degree from an accredited college or university in recreation administration, parks and recreation, business administration, public administration, or a related field.
Experience working in a municipal recreation, parks and recreation, community center, or similar public-service environment.
Experience supervising part-time, seasonal, or temporary employees.
Experience with recreation registration, facility scheduling, permitting, cash management, purchasing, and budget monitoring.
Experience using recreation management software and point-of-sale systems.
May be required to obtain and maintain CPR/AED and First Aid certification depending upon area of assignment.

Responsibilities

Supervises participants and patrons utilizing the community center; enforces center policies and procedures and maintains a safe, welcoming, and orderly environment.
Provides customer service to the public; responds to inquiries, resolves routine complaints, and refers complex issues to appropriate supervisory personnel.
Issues recreation equipment; maintains accurate inventories and monitors appropriate use, storage, and condition of equipment.
Plans, coordinates, and assists with special events, programs, activities, and community center initiatives.
Develops and maintains schedules for center activities, programs, rentals, staffing, and facility use; posts and distributes information regarding center activities.
Prepares statistical, operational, attendance, revenue, and other reports as required.
Schedules rooms and facilities and prepares permits for center activities, rentals, programs, and events.
Registers members of the public for programs, classes, events, and other recreational activities.
Issues applicable recreation-related permits, including beach, dog park, boat launch, and other permits, as assigned.
Opens and/or closes the facility as assigned and ensures appropriate security and operational procedures are followed.
Coordinates with maintenance, custodial, security, information technology, marketing, and other City staff to address facility and operational needs.
Provides direction, training, and guidance to part-time, seasonal, and temporary employees.
Assists with employee scheduling, timekeeping, performance monitoring, and enforcement of established policies and procedures.
Responds appropriately to emergencies, accidents, incidents, and facility concerns and completes required documentation.
Promotes programs, services, events, and facility activities through approved communication and marketing methods.
Utilizes recreation management, point-of-sale, registration, scheduling, and other computerized systems to enter, retrieve, and maintain information.
Attends meetings, training sessions, and professional development activities as required.
Performs other related duties as assigned.
Monitor facility readiness before, during, and after programs and events.
Coordinate room setups, equipment needs, signage, and other event logistics.
Maintain working knowledge of City policies, procedures, safety requirements, and applicable regulations.
Assist with monitoring the center's operating budget.
Monitor program and facility revenue and expenditures.
Process requisitions, purchase orders, and field purchase orders.
Receive, safeguard, reconcile, and account for revenue collected at the facility.
Monitor cash handling procedures and ensure compliance with City cash management policies.
Assist with revenue projections, budget preparation, and expenditure tracking.
Review invoices and supporting documentation for accuracy and appropriate account coding.
Support the operation of specialized recreation facilities, programs, events, or amenities.
Assist with the coordination of camps, classes, special events, rentals, and other recreational programming.
Coordinate with contracted instructors, vendors, performers, and program partners.
Assist with implementation of new programs, services, facility improvements, and operational initiatives.