Recreation Center Receptionist Part-Time

City of Pflugerville•Pflugerville, TX

2d•Onsite

About The Position

The City of Pflugerville is seeking a part-time Recreation Center Receptionist to provide customer service, enforce policies, and perform administrative and clerical tasks. This role serves as the first point of contact for individuals entering the Recreation Center, involving frequent daily interaction with the public and City employees in person and by telephone. The position operates under the direct supervision of the Recreation Facilities Supervisor.

Requirements

High School Diploma or equivalent, and/or college level courses.
Skill in utilizing a personal computer, associated software programs, including Windows and Microsoft Office applications.
Ability to interact in a professional manner with guests and recreation center members.
Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.
Ability to understand and follow verbal and written instructions.
Ability to interact in a professional manner under stressful conditions.
Working proficiency with common office equipment including, multi-line phone systems, copies, fax machines, and personal computers; working proficiency with software applications, including Windows and Microsoft Office applications.

Nice To Haves

CPR, First Aid, and AED certifications.
1 or more years of customer service experience.

Responsibilities

Answer front desk phones and route calls to appropriate parties within department offices; respond to routine inquiries regarding parks, programs and the recreation center.
Act as first point of contact for visitors to the department; greet department visitors courteously and address routine inquiries, or direct visitors to appropriate personnel.
Direct patrons/public to proper personnel for assistance.
Accept and process membership applications and payment.
Assist co-workers with program registration process.
Perform daily patron equipment check out by procedure.
Uphold facility rules, regulations, policies, and procedures.
Assist with maintaining daily cleanliness of Recreation Center.
Close working situations with the Parks portion of the department.
Other related or unrelated duties as assigned.