Recreation Attendant - Part time

City of Watauga•Watauga, TX

About The Position

The Recreation Attendant works under general supervision to assist with recreation activities, provide customer service to members and guests, and operate the front desk. The position’s regular hours are Monday through Thursday from 1:00 p.m. to 5:00 p.m., with weekends as needed. The Recreation Attendant works under the supervision of the Recreation Supervisor or designee. The role welcomes members and helps them become acquainted with facilities; handles front-desk customer-service and clerical needs; supports recreation programs, activities, and special events; and helps maintain City facilities, equipment, and supplies. Duties also include facility reservations, payments, records, communications, and setting up or breaking down event equipment. The employee must perform duties satisfactorily and safely and may receive reasonable accommodations to perform essential functions. The work involves frequent sitting, hand use, and talking or hearing; occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and occasionally lifting or moving up to 50 pounds. The employee must operate assigned equipment and a vehicle and follow safety guidelines. Possible exposure to irate citizens.

Requirements

A valid Texas Driver's License.
Ability to perform the essential duties satisfactorily and safely.
Ability to work alternate assigned schedules, which may include morning, evening, and weekend shifts.
Ability to exercise discretion and judgment when handling confidential information.
Ability to handle multiple tasks while maintaining effective customer relations.
Ability to communicate with diverse groups and provide excellent customer service.
Oral and written communication skills.
Ability to operate assigned equipment and a vehicle and adhere to safety guidelines.
Ability to occasionally lift and/or move up to 50 pounds.

Nice To Haves

High school graduate or GED.
One year of progressively responsible work experience in recreation, or equivalent work experience.
First Aid training and CPR certification, or ability to obtain them within the first six months of employment.
Typing and report-compilation skills and knowledge of Microsoft programs.

Responsibilities

Welcome new and existing members and help them become acquainted with the facilities.
Monitor the front desk and assist with customer-service needs.
Help keep the facility clean, including picking up and discarding trash, straightening chairs and tables, cleaning windows, and cleaning accidents or spills.
Assist Recreation Programmers with programs, activities, and special events.
Perform customer-service and clerical tasks, including taking payments, maintaining records for memberships, rental agreements, and class registrations, and answering phones.
Make reservations for City facilities using recreation software.
Communicate verbally and in writing with participants, citizens, the general public, and other agencies.
Maintain equipment and supplies inventories for City facilities.
Set up and break down equipment, including tables, chairs, and stages, for special events, classes, activities, and meetings.
Perform other duties as assigned.
Determine the urgency of situations, intervene as appropriate, and notify the Recreation Supervisor or appropriate personnel.
Provide customer service and communicate with employees, managerial staff, public officials, children, and the general public.