Recreation Attendant (Part time)

Associa•Haymarket, VA

23h•$15 - $16

About The Position

CMC, an Associa company, is hiring a part-time Facilities Recreation Attendant for a large-scale HOA community in Haymarket. The attendant provides front desk support for the clubhouse and serves as the first point of contact for residents, guests, and vendors. The role manages a multi-line phone system, greets and assists visitors, answers questions, and provides accurate information about clubhouse and community activities. It also involves monitoring activity inside and outside the clubhouse, reporting issues to management, supporting the General Manager and Assistant General Manager with administrative tasks, and performing opening or closing procedures as required. The attendant helps maintain a clean, organized, and welcoming lobby and supports smooth daily facility operations. The schedule includes one evening shift per week from 5:00 p.m. to 9:30 p.m., plus rotating weekend shifts. Saturday shifts are 6:30 a.m. to 2:00 p.m. or 2:00 p.m. to 9:30 p.m.; Sunday shifts are 7:30 a.m. to 1:30 p.m. or 1:30 p.m. to 6:30 p.m. The hourly pay rate is $15–$16.

Requirements

High School Diploma or GED.
Excellent written and spoken communication skills.
High level of customer service skills.
Ability to work well independently and with a team.
Self-motivated, proactive, and takes initiative, with strong follow-up skills.
Excellent time management and critical prioritization skills.

Responsibilities

Manage the multi-line phone system, answer calls, and direct messages to appropriate staff.
Greet residents, guests, and vendors as they enter and exit the clubhouse.
Assist residents and guests with questions, concerns, and general information about clubhouse amenities and community activities.
Provide accurate and updated information about events, schedules, and community happenings.
Monitor activity inside and outside the clubhouse, including pool, gym, and gate areas.
Promptly report maintenance, safety, or operational issues to management.
Keep the lobby clean, organized, and presentable, including maintaining newspapers and informational materials.
Assist the General Manager and Assistant General Manager with filing, organizing documents, and other administrative tasks.
Pass resident messages, feedback, or concerns to management in a timely and accurate manner.
Perform end-of-day closing procedures, including securing doors, shutting down activity areas, and preparing the building for the next day.
Complete opening procedures when scheduled on weekends or early shifts.
Welcome vendors entering the clubhouse and notify management of their arrival.
Offer guidance to service providers accessing the facility.
Maintain awareness of community events to better assist residents.
Support overall clubhouse operations as directed by management.
Perform other duties as requested.