Recreation Assistant - Doggy Daycare

Commander, Navy Installations Command•Newport, RI

12d•Onsite

About The Position

This position is assigned to the Recreation Division, Morale, Welfare and Recreation (MWR), Commander, Navy Installations Command, at Naval Station Newport. It supports the MWR Community Recreation program, which may include special events, recreation information, command and community events, trips, tours, party and rental equipment, resale tickets, bowling, Library, Liberty, grab-and-go, movies, outdoor recreation, and the Doggie Daycare Program. The Recreation Assistant provides customer service and program support, including checking patron eligibility, sharing information about recreation offerings, opening and closing facilities, restocking supplies, preparing snack bar or retail items, processing sales and registrations, and managing rentals and equipment inventories. The position also assists with recreation activities, trips, events, outreach, marketing, partnerships, administrative reporting, and staff recruitment, training, and scheduling. Irregular hours, including evenings, weekends, and holidays, may be required. The employee may be recalled and must wear protective clothing and equipment when warranted.

Requirements

Experience in customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and Community Recreation activities and their suitability for individuals, groups, ages, and interests.
Knowledge of recreation activity functions, procedures, and operations.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print products.
Must pass applicable records and background checks and successfully pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
Must have or obtain within 90 days of placement, and maintain, a valid state driver's license to transport patrons off base.
Must remain drug free throughout Federal employment.
May be required to complete a one-year probationary period.
Must participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
Must provide a REAL ID-compliant driver's license or another acceptable identification form for installation access when applicable, beginning May 7, 2025.

Responsibilities

Provide customer service, information, and support for Community Recreation programs and activities.
Check patron eligibility; explain activities and offerings; open and close facilities; order and restock supplies; and prepare snack bar menu items or pre-packaged retail items.
Collect customer fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems; ensure transaction accuracy and complete a Daily Activity Report at the end of each shift.
Assist customers with Internet registrations, initial log-ins, and event registrations.
Check equipment and resources in and out, collect rental fees, inventory and inspect returned items, report damage or loss, and ensure forms and procedures are completed and followed.
Conduct inventory, maintain inventory controls, and ensure accountability and upkeep of program equipment and resources.
Assist with workshops, clinics, events, and day or weekend trips involving leisure and recreation skills.
Support day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
Perform inventory of equipment, retail goods, supplies, and items with cash value; use software to track inventories, patron usage and comments, and program standards metrics.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Support adherence to EEO principles and policies.
Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events; schedule entertainment and promotions and update electronic and multimedia support tools as needed.
Promote MWR facilities and events through on-base outreach and promote online MWR Library e-reading resources.
Develop working partnerships with on-base and off-base organizations and conduct community outreach; assist with proposals, agreements, and follow-up.
Research and provide information and referrals about recreation opportunities on and off base.
Follow NAVMED P-5010 sanitation requirements.
Initiate and follow up on maintenance trouble calls for equipment or facility issues.
Set up and break down Community Recreation events.
Perform other duties related to the position as assigned.