Recreation Assistant - Athletics

Town of Jupiter•Jupiter, FL

15h

About The Position

The Recreation Assistant supports the coordination and supervision of community recreation programs, with duties focused on athletics and use of parks and recreation facilities. The role monitors facility use, explains and enforces program rules, assists with customer service and registration, collects fees, and helps maintain safe, secure, and clean facilities. It also supports department events, facility rentals, and general administrative and maintenance activities. The position uses Rec Trac software and other computer applications to process registrations and reservations, maintain records, and produce rosters and schedules. The Recreation Assistant communicates with participants, families, staff, vendors, league officials, and the public to coordinate activities and resolve issues. Work may include operating department equipment and tools, performing basic repairs, providing first aid, and completing errands. The Town of Jupiter is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

High school diploma or GED.
Six months of professional or volunteer customer service experience demonstrating effective communication skills.
Valid Florida driver’s license. For application purposes, a valid license from another state equivalent to a Florida Class E license may be used, with the ability to obtain a Florida license within 30 days of employment.
Ability to calculate and tabulate data and perform basic arithmetic.
Ability to provide guidance and assistance on procedures and standards; operate relevant equipment and tools; follow written, oral, or diagrammatic instructions; and exercise judgment in semi-routine work.
Ability to exert moderate physical effort, including climbing, balancing, stooping, kneeling, crouching, crawling, and potentially lifting, carrying, pushing, or pulling objects weighing 12–20 pounds.
Some duties require visual discrimination and oral communication; essential functions may involve exposure to weather, traffic hazards, violence, disease, or pathogenic substances.

Nice To Haves

Experience in a municipal parks and recreation function, or an equivalent combination of education, certification, training, and/or experience.

Responsibilities

Monitor use of parks and recreation facilities by organizations and individuals participating in recreation programs.
Explain and enforce program rules, policies, and procedures; address disruptive behavior and resolve conflicts or disciplinary issues as needed.
Provide customer service and information about facilities, activities, programs, events, procedures, forms, and fees; respond to routine questions, complaints, and service requests and initiate problem resolution.
Conduct program registration in Rec Trac; review registration forms and reservation requests, collect fees, enter participant data, and generate rosters and schedules.
Receive and record payments for registrations, facility reservations, and athletic league fees; issue receipts and forward revenues as appropriate.
Help monitor facility safety, security, and cleanliness; clean restrooms, remove trash, secure buildings, identify maintenance needs, provide first aid as needed, report problems, and document incidents.
Assist with Parks and Recreation Department special events.
Perform general repair and maintenance tasks involving sports paraphernalia, recreation facilities, and equipment.
Use computers and software to enter, retrieve, review, and modify data and to perform related office tasks.
Operate equipment and tools associated with department programs and activities, which may include vehicles, an all-terrain vehicle, a backpack blower, drills, hand tools, sports paraphernalia, art supplies, office equipment, and first aid supplies.
Communicate with supervisors, employees, instructors, participants, parents, the public, league officials, vendors, and other contacts to coordinate work, exchange information, and resolve problems.
Maintain awareness of applicable laws, guidelines, trends, and professional developments; maintain professional affiliations and attend workshops or training as appropriate.
Conduct errands, including picking up or dropping off items.
Set up and break down tables and chairs for Athletic Complex and Community Center rentals and programs.
Perform clerical tasks such as answering phones, typing, copying, filing, and processing mail.
Assist other employees or departments and perform other related duties as required.