Recreation Assistant OER

Commander, Navy Installations Command•Kittery, ME
•Onsite

About The Position

This position supports the Community Recreation Center at Great Pond, Maine, within the Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The Recreation Assistant issues and receives recreation equipment, assists patrons with selections and questions, provides safety guidance, handles rentals and payments, and maintains equipment and related records. The role also supports campground and recreation-area operations, including reservations, guest registration, groundskeeping, cleaning, and minor maintenance.

Requirements

  • Must pass applicable records and background checks and successfully pass the E-Verify employment verification check; discrepancies must be resolved as a condition of employment.
  • Must possess and maintain a current state driver’s license.
  • Must have sufficient knowledge and experience to rent and maintain a large selection of recreation equipment, including camping, boating, picnic, and other recreational equipment.
  • Must be able to maintain effective working relationships with individuals and groups.
  • Must communicate effectively verbally and in writing.
  • Must be able to read and write sufficiently to prepare rental documents, complete accounting and cash-handling requirements, and explain proper equipment use and safe operation.
  • Must possess basic math skills and be able to operate a cash register and prepare cash documentation.
  • Must be able to operate and perform routine maintenance and repairs on outdoor-maintenance equipment such as weed eaters, lawn mowers, and edgers, and report safety discrepancies to the supervisor.
  • Must know basic cleaning and janitorial techniques and procedures and be able to use basic equipment, materials, and supplies to maintain clean, sanitary facilities.
  • Must remain drug-free throughout Federal employment.
  • Must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Nice To Haves

  • Certifications in welding or small (2- to 4-cycle) engine repair are preferred.

Responsibilities

  • Issue and receive recreation equipment, help patrons choose equipment, and answer questions.
  • Advise patrons on safe boating and camping techniques and administer safe boating tests when applicable.
  • Discuss rental requests and ensure patrons understand safety requirements before renting equipment.
  • Collect rental fees, explain rules, complete rental agreements, operate the cash register, and complete Daily Activity Reports.
  • Meet cash-handling, reporting, and security requirements; verify collected funds and place the cashier bag in the drop safe each day.
  • Monitor and update the bad check listing and charge for lost or damaged equipment.
  • Load and unload equipment to and from patrons’ vehicles; inspect equipment for damage and estimate repair costs based on knowledge of the equipment.
  • Contact patrons when rented equipment is overdue.
  • Perform minor equipment maintenance and repairs, keep equipment in good working condition, and report damages or losses promptly.
  • Research catalogs and outside vendors and recommend equipment purchases or replacements.
  • Update computerized records for equipment check-in/check-out and RV/boat storage lot patron data.
  • Control the equipment rental area and maintain the cleanliness of the facility and equipment.
  • Comply with environmental, security, safety, and administrative requirements and take action to correct deficiencies as applicable.
  • In the absence of the Campground/RV Host, accept reservations and prepare contracts for picnic and cabana areas.
  • Escort guests to assigned spaces and explain available facilities; maintain guest registration logs, collect fees, and issue receipts.
  • Maintain operational records and prepare reports.
  • Perform general grounds and maintenance work, including clearing, landscaping, mowing, edging, servicing equipment before use, and making minor repairs or adjustments.
  • Pick up debris and empty trash receptacles daily.
  • Clean and maintain restrooms in a sanitary condition, including cleaning and disinfecting fixtures and cleaning mirrors and water fountains.
  • Report maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.
  • Perform other related duties as assigned.
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