Recreation Aide I

City of Evans•Evans, CO

19h•Onsite

About The Position

The Recreation Aide I is the entry-level class in the Recreation Aide series. This role acts as the recreation facility representative and serves as the front-line contact for enforcement of City policies during scheduled rentals, special events, concessions, and functions within facilities. The position provides outstanding customer service to all patrons, answers the phone, receives monies for admissions, sells passes, completes program registrations, processes memberships, performs general filing, cleaning, and other duties as assigned.

Requirements

Must be 16 years of age or older.
Valid Colorado Driver’s License or ability to obtain within six months of hire.
Possession of or ability to obtain First Aid/CPR/AED certification within six months of hire.
Ability to listen to, read, understand, and communicate the English language both orally and in writing so others can understand, such as correspondence, report writing, and emails.
To support consistent high-quality service for our community and each other, it is the expectation of all employees to be punctual and have good attendance and to communicate effectively for scheduling conflicts or when taking leave according to city policy.
Ability to write quality records, reports, and receipts for all admissions, rentals, and registrations.
Basic knowledge of food and beverage, including food preparation.
Employee possesses the knowledge, skills, and abilities to perform all the essential duties of the job safely and satisfactorily, including, but not limited to municipal governance, teamwork, problem-solving, relationship-building, customer service, detail oriented, technology/equipment proficiency, policy adherence, time management, result-orientation, research and analyzing data, decision-making, self-motivation, stewardship, integrity, and upholding our EDGE core values.
Thorough understanding of sanitation-related issues.

Nice To Haves

Bilingual in English and Spanish.
Experience public/municipal sector.
High School diploma or equivalent.
One year of experience in customer service and experience in cash handling.

Responsibilities

Acts as the recreation facility representative and serves as front line contact for enforcement of City policies during scheduled rentals, special events, concessions and functions within facilities.
Provides outstanding customer service to all patrons.
Answers the phone, receives monies for admissions, sells passes, completes program registrations, processes memberships.
Performs general filing and cleaning.
Opens and closes City facilities for recreation and rental use.
Completes a variety of paperwork including daily records, logs, and accident/incident reports.
Maintains and cleans front desk area, gymnasium, game room, cardio weight room, and locker rooms.
Assists with setup/take down of tables, chairs, and equipment for classes, programs, sports activities, and special events.
Greets guests in-person and over the phone, accepts and processes memberships, and registrations for specific activities.
Handles all cash and credit card charges per standard operating procedures.
Performs frequent walkthroughs of the facility to provide safety and security to all staff and visitors of the community center.
Serves food promptly and accurately in a fast-paced environment.
Stocks and restocks items, as necessary.
Complies with food-handling and sanitation regulations.
Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
Consistently follows all revenue control procedures.
Assists with the implementation of community-wide special events as assigned.
Assist with rentals coverage when paired with another Recreation Aide.