Recovery Technician - Full-Time Days

Northpoint Recovery Holdings, LLC•Loveland, CO
•$17 - $20•Onsite

About The Position

The Recovery Technician supports the safety and wellbeing of patients and works with a multidisciplinary treatment team to provide patient care in accordance with Northpoint policies and procedures for unlicensed staff. The role helps implement programming and care plans through direct and indirect patient care, supports the structure of the milieu through appropriate resource allocation and patient supervision, and works in settings that include the facility and community activities.

Requirements

  • Must be at least 21 years of age.
  • Valid driver's license and acceptable driving record.
  • At least 1 year of relevant work experience.
  • Knowledge and skills in English usage, interpersonal relationships, and excellent communication.
  • Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
  • Demonstrated ability to maintain strong personal boundaries and build rapport with patients.
  • Knowledge of the surrounding geographic area to support effective and efficient routing.
  • Ability to organize and prioritize competing demands and manage work time.
  • Proficiency in competency areas including patient rights, safety, and sanitation.

Nice To Haves

  • Knowledge of de-escalation techniques.
  • Excellent organizational abilities.
  • Excellent written and oral communication skills.
  • Attention to detail and accuracy.
  • Client-service orientation for internal and external clients.
  • Creative and persistent problem-solving ability.
  • Ability to handle confidential material reliably.
  • Ability to communicate and interact with individuals at all organizational levels.
  • Strong interpersonal skills for handling sensitive situations and confidential information.
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Proficiency with a PC and Microsoft Office Suite.

Responsibilities

  • Interact routinely with patients, observe their behavior, and communicate significant observations to clinical staff.
  • Follow reporting and communication guidelines when interacting with staff and patients.
  • Complete paperwork, daily logs, and forms accurately and on time.
  • Maintain daily schedules and structure, including transportation, meals, and transitions outside normal programming hours.
  • Participate as a treatment team member, conduct patient observation rounds, and monitor patient activities and behaviors during the shift.
  • Attend and promote recreational outings and activities, encouraging pro-social behavior and coping skills.
  • Promote patient wellbeing and provide a positive, supportive, and structured environment; respond proactively to patient needs.
  • Maintain facility cleanliness and upkeep under leadership direction.
  • Assist patients and collaborate with onsite clinical and medical staff as needed.
  • Facilitate or assist with selected activity and education groups, and document them according to policy and procedure.
  • Oversee safe and efficient patient transportation to and from facilities.
  • Assist with orientation of new admissions.
  • Use therapeutic communication and maintain professional boundaries with patients and their families.
  • Model a professional attitude, language, and communication, and contribute to a positive staff culture.
  • Assist with treatment and discharge planning.
  • Document client care and behavior as required by policy and procedure.
  • Use de-escalation skills with volatile clients to help maintain safety for patients, staff, and others.
  • Assist counseling and administrative staff in responding to emergencies.
  • Maintain confidentiality in accordance with policies, procedures, and standards of care.
  • Adhere to company policies and procedures.
  • Perform other job-related duties as assigned.

Benefits

  • Subsidized health insurance coverage for the employee, spouse, and dependents.
  • Employer-paid basic life insurance equal to 1x annual salary, up to $100,000.
  • Employer-paid Employee Assistance Program.
  • Voluntary dental, vision, short-term disability, supplemental life and AD&D, critical illness, accident, and hospital indemnity insurance.
  • Pre-tax savings accounts for IRS-allowable medical and dependent care expenses.
  • Paid time off plan.
  • Employee referral bonuses.
  • 401(k) retirement plan with employer match.
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