Recovery Technician - Full-Time Nights

Northpoint Recovery Holdings, LLC • Omaha, NE

4d • $17 - $19 • Onsite

About The Position

The Recovery Technician is responsible for attending to patients’ safety and wellbeing and working with a multidisciplinary treatment team to provide patient care in accordance with Northpoint policies and procedures for unlicensed staff. The role supports implementation of programming and care plans through direct and indirect patient care, appropriate resource allocation, and supervision of patients in the milieu. Work takes place at the facility and during community activities.

The position is based at Northpoint Nebraska, an adult inpatient facility in Omaha, Nebraska. The schedule is Sunday through Wednesday, 8:00 p.m. to 6:30 a.m. Compensation is $17–$19 per hour, plus a shift differential. The role requires maintaining patient confidentiality and complying with HIPAA procedures when accessing protected health information.

Requirements

• Must be at least 21 years of age.
• Valid driver's license and acceptable driving record.
• At least one year of relevant work experience.
• Knowledge and skills in English usage, interpersonal relationships, and excellent communication.
• Ability to implement and interpret department programs, goals, objectives, policies, and procedures.
• Demonstrated ability to maintain strong personal boundaries and build rapport with patients.
• Knowledge of the surrounding geographic area to support effective and efficient routing.
• Ability to organize and prioritize competing demands and balance work time.
• Proficiency in required competency areas, including patient rights, safety, and sanitation.

Nice To Haves

• Knowledge of de-escalation techniques.
• Excellent organizational abilities.
• Excellent written and oral communication skills.
• Attention to detail and accuracy.
• Client-service orientation for internal and external clients.
• Creative and persistent problem-solving ability.
• Ability to handle confidential material reliably.
• Ability to interact and communicate with individuals at all organizational levels.
• Strong interpersonal skills for handling sensitive situations and confidential information.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Proficiency with a PC and Microsoft Office Suite.

Responsibilities

• Interact routinely with patients, observe their behaviors, and communicate significant observations to clinical staff.
• Follow reporting and communication guidelines when interacting with staff and patients.
• Complete paperwork, including daily logs and forms, accurately and on time.
• Maintain daily schedules and structure, including transportation, meals, and transitions outside normal programming hours.
• Participate as a member of the treatment team, conduct patient observation rounds, and consistently monitor patient activities and behaviors during the scheduled shift.
• Attend and promote recreational outings and activities, encouraging pro-social and coping skills.
• Support patient wellbeing and provide a positive, supportive, and structured environment; respond proactively to patient needs.
• Maintain facility cleanliness and upkeep under leadership direction.
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary.
• Facilitate or assist with selected activity and education groups, documenting participation and other information according to established policies and procedures.
• Oversee safe and efficient transportation of patients to and from facilities.
• Assist with orientation of new admissions.
• Use therapeutic communication and maintain professional boundaries with patients and their families.
• Model a professional attitude, language, and communication, contributing to a positive culture among staff and patients.
• Assist with treatment planning and discharge planning.
• Document client care and behavior as required by established policies and procedures.
• Use de-escalation skills with volatile clients to maintain personal safety and protect clients and others in the program.
• Assist counseling and administrative staff in responding to emergencies.
• Maintain confidentiality in accordance with established policies, procedures, and standards of care.
• Adhere to Company policies and procedures.
• Perform other job-related duties as assigned.

Benefits

• Subsidized health insurance coverage for employee, spouse, and dependents.
• Employer-paid basic life insurance equal to one times annual salary, up to $100,000.
• Employer-paid Employee Assistance Program.
• Voluntary dental, vision, short-term disability, supplemental life and AD&D, critical illness, accident, and hospital indemnity insurance.
• Pre-tax savings accounts for eligible medical and dependent-care expenses.
• Paid time off plan.
• Employee referral bonuses.
• 401(k) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed